Sila2h ago

New

New

USD 21–23/yr

Customer Service Representative (copy)

United States·AugustaFull-timemid

Customer Support SpecialistCustomer

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Quick Summary

Requirements Summary

Develop a proven track record in customer service. IT competent; good typist and proficient with phone systems. Highly organized with exceptional follow-through abilities.

Technical Tools

Customer Support SpecialistCustomer

Customer Service Representative - Augusta, ME

Dave's World, is one of the largest and fastest growing heating, cooling, and plumbing companies, located throughout the state of Maine.

Salary:

$20 - $23 per hour + bonuses

Schedule: Monday-Friday 8am-5pm

Basic Function:

To cheerfully answer the phone and assist customers with booking jobs, following up on jobs, selling products and/or services, and handling basic customer issues.

Daily Duties:

Convert incoming customer calls into booked service appointments.

Deliver call scripts with an authentic cadence; be clear, compelling and personable.

Respond to customer requests, resolving issues and promoting the brand.

Be professional and establish customer rapport, encouraging repeat business.

Participate in training to boost booked calls and practice outbound calling.

Adhere to the company’s plan for resolving customer complaints quickly and favorably.

Maintain and update customer database with complete and accurate information.

Skill Requirements:

Develop a proven track record in customer service.

IT competent; good typist and proficient with phone systems.

Highly organized with exceptional follow-through abilities.

Strong verbal and written communications.

Ability to build trust and demonstrate empathy.

Personality that blends well with a fast-paced, goal-driven environment.

Competitive individual contributor who also loves to win as a team.

Highly motivated, flexible and great attitude on life.

Salary:

$20-$23/hr+ Bonuses

Deliver Wow Service

Honesty and Integrity

Empathy

Resourceful

Attention to Detail

Happiness

Committed to Growth and Learning

Working Environment:

Standard office

Temperature controlled

Sitting/standing desk

Location & Eligibility

Where is the job

Augusta, United States

On-site at the office

Who can apply

US

Listing Details

Posted: June 1, 2026
First seen: June 1, 2026
Last seen: June 1, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 77%
Scored at: June 1, 2026

Signal breakdown

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Apply for this position

lever

Employees

5

Founded

2020

Domain

Jobs

View company profile

Salary

USD 21–23

per year

External application · ~5 min on Sila's site

Please let Sila know you found this job on Jobera.

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Customer Service Representative (copy)USD 21–23