Clinical Staff Manager (Resident Care Coordinator)

Join Silverado Berkeley, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities

We’re hiring a Clinical Staff Manager – a detail-oriented and empathetic leader who will oversee clinical scheduling, caregiver coordination, and administrative support for our community.

You’re a proactive and compassionate professional who thrives in a fast-paced environment. You understand the importance of efficient scheduling, strong communication, and supporting a team that delivers exceptional care to residents living with memory impairments.

• →Manage daily and monthly clinical staff schedules, ensuring proper coverage and compliance with staffing ratios
• →Maintain caregiver shift preferences and availability in an active scheduling database
• →Respond to emergent scheduling needs with creativity and urgency
• →Supervise caregivers across all shifts, including PM, NOC, and weekends
• →Assist with recruiting, interviewing, onboarding, and orientation of new caregivers
• →Track and maintain associate licenses and certifications
• →Provide regular updates to the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics
• →Approve payroll and manage timecards for the clinical team
• →Collaborate with HR and DHS on performance concerns, workers’ comp, and leaves of absence
• →Coordinate training and continuing education for clinical staff
• →Oversee budgeting, inventory, and ordering of clinical supplies
• →Participate in quality improvement initiatives and community events
• →Foster strong relationships with caregivers, nurses, and community leaders to support retention and satisfaction
• →Supervise adherence to policies and procedures under DHS direction

• High school diploma or equivalent required
• Experience in healthcare scheduling, preferably with dementia-related care
• Familiarity with scheduling software and dementia care practices
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Empathetic communication style and a “can-do” attitude
• Active role: walking, bending, lifting (up to 50 lbs.)
• Commitment to working with seniors in a culturally diverse environment
• Reliable transportation to meet attendance and punctuality standards
• Comfortable working in an environment with animals and pets
• Ability to collaborate with other department leaders

• Fortune Magazine Best Workplace in Aging Services™
• Certified Great Place to Work®
• Paid training and strong internal mobility

EOE/M/F/D/V