Executive – Customer Delivery - Automobile

Sri Lanka·Colombomid

Other

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Quick Summary

Overview

Overview We are looking for a customer-focused professional to manage the final stage of the vehicle delivery process. This role involves coordinating with internal teams, handling customer interactions, and ensuring a smooth and positive delivery experience.

Key Responsibilities

Manage the end-to-end vehicle delivery process to customers. Coordinate delivery timelines with internal teams (sales, finance, registration, service, etc.). Communicate delivery updates clearly to customers.

Requirements Summary

Bachelor's degree in Management or a related field (preferred). Minimum 2 years of experience in customer service (automotive industry is a plus). Experience in vehicle delivery operations is an advantage.

Technical Tools

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We are looking for a customer-focused professional to manage the final stage of the vehicle delivery process. This role involves coordinating with internal teams, handling customer interactions, and ensuring a smooth and positive delivery experience.

Responsibilities

~1 min read

→ Manage the end-to-end vehicle delivery process to customers.
→ Coordinate delivery timelines with internal teams (sales, finance, registration, service, etc.).
→ Communicate delivery updates clearly to customers.
→ Demonstrate vehicle features and assist during handover.
→ Handle customer queries and ensure a seamless experience.
→ Maintain accurate records and documentation.

Requirements

~1 min read

Bachelor's degree in Management or a related field (preferred).
Minimum 2 years of experience in customer service (automotive industry is a plus).
Experience in vehicle delivery operations is an advantage.
Strong communication and interpersonal skills.
Good attention to detail and organizational skills.