Senior IT Infrastructure & Network Engineer - Remote (Latam)

Chile·Santiagosenior

Network EngineerInfrastructure & Cloud

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Quick Summary

Key Responsibilities

users, groups, licensing, permissions, and authentication Manage Microsoft Entra ID, MFA, and identity and access controls Support Exchange Online, Teams, SharePoint, and OneDrive Own onboarding,

Technical Tools

Network EngineerInfrastructure & Cloud

About the Role

~1 min read

Administer Microsoft 365: users, groups, licensing, permissions, and authentication
Manage Microsoft Entra ID, MFA, and identity and access controls
Support Exchange Online, Teams, SharePoint, and OneDrive
Own onboarding, offboarding, provisioning, and account lifecycle
Maintain asset, access, and configuration documentation and coordinate with vendors

Administer and troubleshoot a mix of on-premises and hosted Windows and Linux servers
Handle patching, updates, storage, services, and secure remote administration
Monitor server health, logs, capacity, and availability
Maintain and test backup, restore, and recovery procedures
Coordinate on-site or third-party hands-on support when physical work is needed

Configure, support, and document corporate, engineering, and edge network environments
Work across TCP/IP, VLANs, switching, routing, NAT, DNS, DHCP, firewalls, wireless, VPN, cellular, and fiber
Support segmentation, resiliency, redundancy, and failover
Support routers, switches, controllers, media converters, transceivers, and PoE equipment
Collaborate with customer IT teams, vendors, and integrators on connectivity and design

Capture and analyze traffic from applications, APIs, cameras, edge devices, and telemetry
Calculate bandwidth and capacity needs from device counts, event rates, and payload sizes
Diagnose latency, packet loss, retransmissions, and congestion
Estimate cellular data consumption for mobile and in-vehicle systems
Use Wireshark, tcpdump, iperf, or similar tools to deliver sizing and performance recommendations

Help Software Engineering isolate whether issues come from software, network, OS, hardware, or third-party systems
Support integration of controllers, cameras, RFID/LPR equipment, gateways, and antennas
Support Windows- and Linux-based edge environments, including services, interfaces, and certificates
Support development and validation lab environments

Partner with DevOps on DNS, routing, firewalls, TLS/certificates, and secure communications
Provide packet captures, logs, and diagnostics for root-cause analysis
Support connectivity across corporate infrastructure, edge systems, customer sites, and hosted systems

Assess networking, compatibility, and integration requirements for new technologies
Build and validate prototype and proof-of-concept environments
Document constraints, dependencies, test results, and deployment readiness

Apply security best practices across M365, servers, networks, and remote access
Maintain network diagrams, IP/VLAN records, port and firewall requirements, and configuration standards
Participate in incident investigation, root-cause analysis, and corrective action

Strong experience across IT infrastructure, systems administration, and network engineering
Hands-on Microsoft 365 administration, including Entra ID, Exchange Online, Teams, SharePoint, and OneDrive
Strong Windows Server administration plus practical Linux experience
Experience managing physical, hosted, and remotely administered servers
Deep knowledge of TCP/IP, VLANs, switching, routing, subnetting, NAT, DNS, DHCP, firewalls, VPN, and segmentation
Packet capture, traffic analysis, bandwidth estimation, and capacity planning skills
Experience with wired, wireless, fiber, and cellular networks
Experience supporting connected devices such as controllers, cameras, gateways, or IoT equipment
Working knowledge of MFA, TLS/certificates, and infrastructure security
Strong documentation and communication skills, with the ability to work independently and remotely

Nice to Have

~1 min read

Degree in IT, Computer Science, Computer Engineering, Telecommunications, or equivalent experience
Microsoft 365, Entra, or Windows Server certifications
CCNA, CCNP, or equivalent hands-on networking expertise
Experience in environments mixing corporate IT, on-prem servers, hosted systems, and edge infrastructure
Experience with monitoring, backup/recovery, and virtualization tools
Exposure to industrial networking, RFID/LPR, cellular routers, or edge hardware
Familiarity with zero-trust and secure remote-access architectures
Scripting in PowerShell, Bash, or Python