Sales Operations Business Analyst

Skillsoft is seeking an experienced Sales Operations Business Analyst to drive operational efficiency through process management, analytics, and cross-functional collaboration. This role combines technical expertise in data analysis and visualization with business acumen to deliver actionable strategies that support organizational goals.

• →Collect, clean, and analyze sales and operational data from CRM and BI tools.
• →Develop dashboards and reports to track KPIs such as pipeline health, revenue growth, and forecast accuracy.
• →Conduct business analysis to identify process improvements and efficiency opportunities.
• →Maintain a deep understanding of business processes, systems, and data to support decision-making.
• →Create and deliver materials for business reviews and executive presentations.
• →Provide guidance and support for implementing new processes and systems.
• →Manage stakeholder relationships across the organization to ensure alignment and collaboration.
• →Participate in project planning and manage ad hoc initiatives.
• →Collaborate with cross-functional teams to streamline workflows and enhance productivity.

• Bachelor’s degree in Engineering, Mathematics, Computer Science, or related field.
• 4+ years of experience in business analysis or business intelligence.
• Strong analytical skills with proficiency in SQL, Excel, and BI tools (Power BI, Tableau).
• Knowledge of sales methodology and processes, including forecasting, pipeline management, and performance KPIs.
• Experience with CRM systems (e.g., Salesforce, Dynamics).
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong problem-solving skills and creative thinking.

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.