Site Reliability Engineer

At Snapp, we’re redefining how cities move. Our ride-hailing and mobility platform connects millions of riders and drivers every day, delivering safe, reliable, and efficient transport solutions. Powered by real-time data and robust infrastructure, we make urban travel faster, simpler, and more sustainable.

We operate with the mindset of a global tech leader and the agility of a startup, building services that scale across markets while staying responsive to local needs.

• Automate and optimize operational processes

• Enhance and maintain the observability stack

• Oversee test/staging environments management

• Develop and support critical production components

• Handle and resolve production incidents

• Participate in the on-call rotation

• Strong teamwork and collaboration skills

• Solid understanding of SRE concepts, including SLIs, SLOs, SLAs, and Error Budgets

• Proficiency in Python or another scripting language

• Strong grasp of software engineering principles

• Hands-on experience with observability and monitoring tools such as Prometheus and Grafana

• Familiarity with logging stacks (e.g., ELK, Loki) and tracing systems (e.g., Jaeger, Tempo)

• Understanding of RDBMS and Redis

• Experience working with Kubernetes and related tooling (e.g., Helm)

Help us shape the future of ride-hailing and urban mobility. Submit your CV and let’s build smarter cities together.