Systems Administrator

• Maintaining essential computer systems and networks.
• Monitoring performance and security events.
• Planning upgrades to existing systems and implementation of new systems.
• Supporting the organization’s users through a ticketing system.
• Documenting of the organization’s systems.
• Ensuring compliance with information security standards and best practices.
• Performing regular system backups.

• Coordinates the functionality, efficiency, and security of an organization's computer systems.
• Installing, configuring, and maintaining hardware and software systems, ensuring network connectivity, and managing access rights.
• Monitoring system performance, troubleshooting issues, and implementing solutions to enhance system reliability and performance.
• Implement and maintain robust security measures such as firewalls, encryption, and access controls to protect against cyber threats and unauthorized access.
• Responsible for data backup and disaster recovery planning to safeguard against potential data loss or system failures.

• Ability to independently research issues, document system standards, and troubleshoot hardware/software issues as needed.
• Ability to use active listening, patience, empathy and use time management effectively.
• Outstanding customer service and interpersonal skills.
• Excellent written and verbal communication skills.
• Willingness to learn and adapt to new technologies and evolving security threats.
• Knowledge of network architecture and design.
• Strong documentation skills for maintaining detailed records of system configurations and procedures.
• Understanding of security best practices and protocols.
• Familiarity with Windows, MacOS, and Linux operating systems configuration and administration.
• Working knowledge of virtualization platforms (HyperV, VMWare).
• Knowledge of TCP/IP networking protocols and technologies such as DHCP, DNS, etc.
• Proficiency in scripting languages like Bash, PowerShell, or Python.

• AA in Computer Science or Computer Information
• 1 year experience functional IT experience.
• Experience in implementing backup solutions and disaster recovery plans to ensure data integrity and system availability.
• Experience using HP, Cisco, and Meraki switch/router configuration and management.
• Familiarity with Fortigate firewall configuration and management.
• Working Knowledge of SaaS cloud infrastructure, specifically Google Workspace.

• Bachelors degree of Arts or Science in Computer Science or Computer Information
• 2+ years’ experience in a tech support position requiring independent decision making
• Experience working a nonprofit environment.
• Comptia A+ or equivalent
• CCNA or equivalent
• Sec+ or equivalent

• Ability to perform work in a professional environment, including extended periods of sitting, computer use, and participating in meetings.
• Ability to stand, walk, and move through a multi-building campus environment.
• Occasional lifting and carrying of materials up to 35 pounds (e.g. Hardware, files, materials and supplies).
• Ability to attend campus-wide events, community functions, fundraising activities, and board meetings as needed for IT support.
• Visual and auditory ability sufficient to review electronic and written materials, engage in discussions and support the IT needs of the community.

This is a non-management position
This is a full time position