Junior AI Solutions & Enablement Engineer

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

 

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

 

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

We are seeking an AI Solutions Engineer to guide the strategy, architecture, and hands-on development of AI-powered agents, workflows, and automation solutions that materially improve Sales performance. This role combines elements of AI product management, architecture, and hands-on solution development

This is a hybrid execution and builder role. You will:

• Guide and develop the Sales AI roadmap
• Develop scalable agentic solutions
• Build production-grade AI agents and automations
• Enable citizen developers across Sales
• Serve as the primary AI subject matter expert for the organization

You will work at the intersection of Sales, Sales Engineering, Operations, IT Enterprise Architecture, and Development — ensuring AI solutions are practical, secure, scalable, and outcome-driven.

This role is critical to enabling sellers and Sales Engineers to operate faster, smarter, and with higher impact across the entire customer lifecycle.

Sales AI Strategy and Roadmap

Guide the end-to-end AI strategy for Sales aligned to Sophos’ AI-first framework

Identify and prioritize high-ROI AI use cases across the Sales lifecycle (discovery, qualification, scoping, proposals, competitive positioning, win/loss, reporting)

Develop and maintain a multi-quarter AI roadmap with clear business impact metrics

Align initiatives with enterprise architecture, governance, and security standards

AI Engineer and Hands-On Development

Architect and build AI agents using Microsoft Copilot Studio, Power Automate, and the broader Power Platform

Design multi-agent workflows, orchestrations, and structured automation patterns

Integrate agents with enterprise systems (Salesforce, data warehouses, SharePoint, Teams, internal tooling)

Develop reusable blueprints, templates, and connectors to accelerate future builds

Prototype rapidly, validate with users, and evolve solutions to production scale

You will not just ideate – you will build.

Cross-Functional Collaboration & Delivery

Partner with the SE Development team to transition prototypes into hardened, scalable production solutions

Collaborate with IT Enterprise Architecture to ensure governance, compliance, and data security

Work with Sales, SE Ops, and Business Operations to translate workflows into AI-enabled solutions

Enablement, Evangelism & Adoption

Drive adoption through workshops, office hours, and leadership engagement

Host internal workshops, training sessions, demos, and office hours

Build prompt guides, how‑to resources, and role‑specific enablement materials

Act as a champion for AI‑enhanced productivity and best‑practice usage patterns

Lead the Sophos SE AI Interlock team in partnership with our Product groups

Measurement and Continuous Optimization

Define KPIs tied to revenue lift, efficiency gains, cost reduction, and quality improvements

Implement telemetry and usage tracking for AI agents

Refine agents based on adoption patterns and performance data

Publish impact summaries demonstrating measurable business value

Required Qualifications

• 2+ years of hands‑on experience with Power Automate, Power Apps, or similar low‑code tools
• Experience building AI agents or conversational systems using Copilot Studio or similar tools
• Strong understanding of enterprise integration patterns and APIs
• Experience translating business workflows into automation and AI solutions
• Knowledge of governance, data security, and compliance considerations in enterprise AI
• Experience collaborating with technical delivery teams or developer
• Ability to rapidly prototype, test with users, and iterate based on feedback
• Strong organizational, executive communication, and stakeholder management skills

Preferred Experience

• Experience in B2B SaaS or cybersecurity Sales environments
• Experience leading AI or automation programs at scale
• Familiarity with agentic AI patterns (orchestration, grounding, document ingestion, action execution)
• Experience with Power BI or analytics-driven insight generation
• Experience building internal Centers of Excellence or citizen developer programs