VP, Product Management, Learner Journey

As the Vice President of Product Management at Coursera, you will play a pivotal role in shaping the learner journey from onboarding through renewal. You will be responsible for creating a cohesive, engaging, and personalized user experience that encourages lifelong learning and builds a strong relationship between learners and the platform. Your leadership will drive key improvements in acquisition, conversion, engagement, and retention metrics. This role requires a visionary leader who can work cross-functionally to design and implement a platform that leverages AI to craft deeply personal learning experiences. You will directly manage a team of 12 Product Managers and need to influence key stakeholders across design, engineering, data, and enterprise functions.

• →Develop and articulate a comprehensive long-term strategic vision that spans the entire learner journey, from initial website interaction through to renewal, ensuring a seamless, engaging, and personalized experience that fosters sustained learner loyalty.
• →Create and execute innovative strategies for learner acquisition, conversion, and retention, utilizing data-driven insights to optimize the user experience across multiple touchpoints.
• →Oversee the development and execution of a comprehensive product roadmap, fostering collaboration across product, marketing, engineering, design, and data teams.
• →Lead and mentor a diverse team of Product Managers, cultivating a high-performance culture that emphasizes growth, promotion, and sustained career development.
• →Drive the implementation of pricing, packaging, and monetization strategies to boost growth and profitability.
• →Utilize market and consumer data to inform strategic product decisions, fostering regular feedback mechanisms from users and stakeholders to meet evolving needs.
• →Oversee the product development lifecycle from ideation to market launch, ensuring successful adoption and iterative improvements based on post-launch analyses.

• A minimum of 10 years of extensive experience in product management, with a proven track record of spearheading product-led growth initiatives and funnel optimization at a strategic level.
• A minimum of 10 years in leadership and management, with a demonstrated history of successfully leading and nurturing teams of product managers, as well as cross-functional teams, with a strong emphasis on fostering a positive, high-performance team culture. Proven leadership in scaling teams for maximum impact.
• Strong analytical skills, with the ability to analyze complex data sets and identify actionable insights to improve funnel performance.
• Excellent communication skills, with the ability to clearly articulate complex ideas and strategies to a variety of stakeholders, both in writing and in presentations. Mastery in influencing and mobilizing key decision-makers.
• Expertise in project management methodologies, with experience leading complex, multi-stakeholder initiatives from ideation to launch. Proven experience in efficiently allocating resources for optimal outcomes.
• Demonstrated ability to develop and execute on strategic initiatives that have driven significant business growth and customer acquisition through funnel optimization and product enhancements.
• Strong product mindset, with a focus on understanding customer needs and using data to design and iterate on product features that drive growth and optimization within the funnel. A strong understanding of product development lifecycles and technology platforms is essential.

• Bachelor's degree in a technical field such as computer science, data, engineering, or mathematics, or equivalent work experience in a technical role.

• Inspire learner engagement and motivation, fostering enduring loyalty to Coursera and supporting learners on their personalized educational journeys
• Establish Coursera as a leader in personalized learning experiences through the strategic application of AI.
• Drive significant improvements in paid conversion, retention, and engagement metrics.
• Maintain consistent progress and innovation across all user-facing platforms, fostering a seamless and impactful learning experience.

• Influential Leadership: Demonstrates effective influence across cross-functional teams, including design, engineering, data, and marketing, to drive collaboration and achieve strategic objectives.
• Business Acumen: Possesses a strong business orientation with a deep understanding of marketplaces, discovery, and search dynamics, enabling the development of competitive and innovative product strategies.
• Innovation: Fosters a culture of innovation by encouraging creative thinking and implementing cutting-edge solutions to enhance the learner experience and product offerings.
• Talent Development: Exhibits a proven track record of developing talent and building a high-performance team culture, with a history of cultivating internal promotions and supporting career development success. Demonstrates adaptability in navigating rapid change and guiding teams through dynamic environments.