German Technical Support & eMobility Solutions - Lisbon

Portugal·LisbonFull-timemid

Customer SuccessTechnical Support

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Quick Summary

Key Responsibilities

Be the first point of contact for customers experiencing issues with electric vehicle (EV) charging stations. Provide support via phone, email, and chat. Perform basic troubleshooting (connectivity,

Requirements Summary

Native-level German & good English skills. Previous customer support/technical support experience. Tech-savviness and basic knowledge of IT, networks, or electronics.

Technical Tools

Customer SuccessTechnical Support

Do you speak German? 🚀 A new opportunity in Technical Support for EV Charging (Electric Vehicles) is opening a new chapter in your career!

Responsibilities

~1 min read

To succeed in this role, you should have:

→ Native-level German & good English skills.
→ Previous customer support/technical support experience.
→ Tech-savviness and basic knowledge of IT, networks, or electronics.
→ Availability to work in a shift-based schedule (including weekends).
→ Basic understanding of electrical systems, IoT devices, and network troubleshooting (Wi-Fi, Ethernet, SIM-based).
→ Familiarity with EV charging standards/protocols (Type 2, CCS, OCPP) is an advantage.
→ Proficiency with CRM/ticketing systems.
→ Applicants must already be living in the Lisbon area (relocation is not provided).
→ Availability to work in a hybrid setup (3–2 rotation).

What We Offer

~1 min read

Attractive salary (14 salaries per year) 💶
Meal allowance (€10.20 net per working day)
Transport allowance (€40/month)
Performance bonus
Free private health insurance (after 1 month)
Paid training & laptop provided
Hybrid work model (3–2 office rotation)
Central Lisbon offices & multicultural environment 🌍

👉 Don’t miss the chance to join a growing industry and support the future of eMobility! Apply now and become part of a dynamic and innovative team in Lisbon.