Business Analyst – Pega Constellation (ID:3551)

As a Business Analyst – Pega Constellation, you will: Lead end-to-end journey discovery and translate epics and business outcomes into Pega Constellation App Studio models Design and orchestrate case types, stages, steps, and success criteria using a configuration-led approach Apply a data-model-first design methodology, defining entities, attributes, relationships, and cardinality to ensure UI behavior is auto-derived from data and guardrails Configure applications directly in App Studio (case types, data objects, relationships), minimizing dependency on Dev Studio and custom rules Promote a configuration-over-customization mindset, leveraging parameters (e.g., region, country) and standardized settings Reuse published automations and smart shapes (e.g., KYC checks, notifications, archiving) and model exception and alternate paths at the case level Define and manage case hierarchies (parent, child, related cases) and cross-case interactions to support SLAs and end-to-end journeys Own feature journeys and manage delivery through Azure DevOps / Jira backlogs, contributing to grooming and PI planning Champion Constellation’s opinionated UI, adhering to standardized UI patterns while prioritizing accessibility, performance, and consistency Drive change management for teams transitioning from UI Kit or Dev Studio–heavy approaches to Constellation What You Bring to the Table: 6–8 years of Business Analysis experience, with 2–3 years of hands-on Pega Constellation delivery Strong hands-on experience with Pega App Studio configuration (case types, data objects, relationships, personas, channels) Proven expertise in data-model-first solution design and logical process decomposition Experience designing scalable, configuration-driven solutions across multiple markets and products Practical exposure to consuming reusable automations and designing exception handling without heavy customization Strong understanding of Constellation guardrails, naming standards, and reuse principles Experience collaborating with architects, integration teams, QA, and business stakeholders Solid documentation skills for user stories, acceptance criteria, and measurable outcomes You Should Possess the Ability to: Act as a strong bridge between business and IT, translating outcomes into scalable Pega solutions Decompose complex journeys into outcomes, stages, and steps Work confidently within standardized, system-selected UI patterns with limited custom control selection Ensure solution quality through guardrail compliance, reusable configurations, and traceable test scenarios Facilitate stakeholder workshops across business, compliance, and operations Partner with QA teams to define test conditions aligned to stages, steps, and outcomes Support UAT and production rollout while capturing feedback for iterative improvement Coach and enable teams adopting Pega Constellation ways of working What We Bring to the Table: Opportunity to work on end-to-end journey design using modern Pega Constellation architecture A configuration-led delivery environment focused on scalability, reuse, and guardrail compliance Exposure to multi-market, multi-product digital transformation initiatives A collaborative setup involving architects, product teams, and engineering partners An environment that values structured thinking, clean design, and measurable business outcomes Continuous learning through real-world adoption of Constellation-first delivery models Let’s Connect Want to discuss this opportunity in more detail? Feel free to reach out. Recruiter: Hema Murali Phone: +31 20 369 0609 ; Extn :148 Email: hema.m@stafide.nl LinkedIn: https://www.linkedin.com/in/hema-murali-315999329/