Senior Product Manager

Full-Time, Remote / Salary, Exempt / Includes Benefits, PTO, Flexible Schedule, Equity

• Own a core product area, ensuring a seamless, intuitive, and efficient product experience for the users it serves.
• Lead product strategy and execution for your area, integrating it into the broader Steno platform.
• Drive product innovation, identifying opportunities to enhance automation and efficiency.
• Lead and manage a cross-functional squad, ensuring alignment between engineering, design, and business teams while driving execution on high-impact initiatives.
• Define and prioritize your product roadmap, balancing user needs, business objectives, and technical feasibility to deliver measurable impact.
• Bring structure to ambiguity — transforming complex problems into actionable plans and executing them efficiently.
• Own and optimize key workflows, ensuring frictionless interactions between users and our platform.
• Develop a deep understanding of our users through research, data analysis, and direct engagement, advocating for their needs in every decision.
• Partner closely with engineering to drive technical execution, ensuring high-quality and scalable product development.
• Collaborate with stakeholders across the company, ensuring buy-in and alignment on key product initiatives.

• You have 7+ years of experience in product management, with at least 3+ years managing full product lifecycles from vision to optimization, preferably with AI, SaaS, or legal tech products.
• Strong technical acumen — able to communicate effectively with engineers and understand AI/ML capabilities.
• Experience leading cross-functional teams (squad leadership) to drive complex product initiatives.
• Exceptional problem-solving skills, with a track record of clarifying ambiguous situations.
• Strong UX and design intuition, ensuring seamless client experiences.
• Hospitality mindset — thrives in fast-paced environments and collaborates with empathy and poise under pressure.

• You have experience in UI/UX design using tools like Figma
• You have experience with user analytics software like Mixpanel
• You have experience with two-sided marketplace platforms
• You have experience with data analytics systems like Looker
• You have experience with Zendesk
• You have experience with Hubspot
• You have experience with a start-up

• Founded in 2018 and growing fast!
• Values: be highly reliable, constantly innovate, and operate with a hospitality mindset
• Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience
• We are revolutionizing the litigation and court reporting industry
• • Flexible deferred payment options (e.g., DelayPay)
  • Cutting-edge technology - unique products and integrations to maximize the output of legal professionals
  • White glove, concierge customer service that our clients rave about

• Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.
• Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
• Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications.
• Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.
• Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.