Senior Product Manager, Student Experience

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  Own the product strategy and roadmap for the end-to-end student experience for both our D2C and B2B2C business, from onboarding and live instruction through graduation.

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  Challenge long-held assumptions about how students learn and progress, and bring bold, evidence-backed ideas for improving completion, certification pass rates, and job outcomes.

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  Partner closely with the Student Experience team to understand where students get stuck, and decide what should be solved with product, with process, or with people.

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  Talk to students regularly through interviews, usability sessions, and feedback loops so their real needs shape what we build.

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  Run a disciplined experimentation program with A/B tests and rapid prototypes to learn quickly and scale what works.

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  Collaborate with designers and engineers to ship intuitive, mobile-friendly experiences for learners who are often studying on the go.

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  Use AI and automation to deliver more personal support at scale, so tech empowers our coaches and instructors instead of replacing them.

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  Define and track success metrics tied to student engagement, retention, completion, satisfaction (NPS), and job placement. We're not a feature factory and have no intention of becoming one!

• 7+ years of product management experience, with a strong track record building consumer-facing products

• Proven success moving engagement, retention, or conversion metrics for a large user base, with launches you can point to

• Strong product fundamentals: structured discovery, hypothesis-driven experimentation, focused prioritization, roadmap ownership, and clear documentation

• A deep, genuine obsession with users, and comfort turning qualitative insights and messy data into clear product decisions

• Comfort working with complex data sets and writing SQL to generate your own insights

• Exceptional stakeholder management skills, with the ability to earn trust quickly with operators, instructors, execs, and technical teams

• The ability to clearly articulate tradeoffs, make decisions with imperfect information, and find the 80/20 quickly

• Excellent written and verbal communication skills, including crafting narratives that drive alignment and action

• You've built products in EdTech, healthcare, workforce development, or another mission-driven industry

• You've designed experiences for adult learners, career changers, or underserved populations

• You've built products that blend self-serve software with human support, such as coaching, tutoring, or customer success

Step 1: Intro Call with Talent Acquisition Lead

Step 2: Call with hiring manager (past project deep dive and mini case)

Step 3: Take-Home Case Study and Presentation

Step 4: Onsite interview at office in SoHo, NYC