General Manager

The General Manager II oversees ODP Business Solutions supply chain facilities, ensuring operational excellence across distribution, fulfillment, and transportation functions. This role is responsible for achieving performance goals, managing P&L, and driving continuous improvement while upholding safety and compliance standards. The General Manager II develops high‑performing teams, strengthens operational capabilities, and serves as the primary liaison between facility operations and corporate leadership to support company initiatives and deliver exceptional service across all managed sites.

• →Direct daily operations across all supply chain functions, ensuring alignment with ODP Business Solutions’ performance standards and customer commitments.
• →Manage facility P&L, develop budgets, monitor KPIs, and implement cost‑control measures to drive profitability and operational efficiency.
• →Recruit, train, and mentor facility staff while fostering a culture of accountability, safety, and continuous improvement.
• →Lead Lean and continuous improvement initiatives; ensure compliance with safety, regulatory, and company standards.
• →Partner with corporate teams (HR, IT, Transportation, Inventory, Loss Prevention) to support business objectives and resolve operational challenges.
• →Maintain high levels of customer satisfaction by ensuring service quality, resolving escalations, and supporting customer‑facing initiatives.

• Bachelor’s degree or equivalent experience
• Preferred fields of study: Supply Chain, Business, Logistics, or related discipline
• Master’s degree preferred

• 7+ years in supply chain, logistics, or distribution management
• 5+ years in General Manager-level role or above
• Experience in Big Box retail distribution/fulfillment operations
• Minimum 3 years in a multi‑functional leadership role

• DOT, OSHA, or other relevant industry certifications

• Proficiency in WMS, TMS, OMS, and Microsoft Office
• Experience with Lean or Six Sigma methodologies preferred

• Strong leadership and team‑building capabilities
• Financial acumen and analytical problem‑solving skills
• Excellent communication and change‑management abilities

• Results‑driven, collaborative, adaptable, and committed to ODP Business Solutions’ core values

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

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The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.