Store Supervisor (Part-Time)

Bostonmid

OtherRetailStore Supervisor

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Quick Summary

Requirements Summary

Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities Must be available to work a flexible schedule of varying days and hours,

Technical Tools

OtherRetailStore Supervisor

Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point.

*Please Note: The official title for this role will be Studio Supervisor*

Location: Boston, MA | Reports to: Studio Manager | Part Time

Responsibilities

~1 min read

Operational Execution & Sales Support

→Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately
→Supports daily execution of visual merchandising, supply restocks, and Studio upkeep
→Reviews daily business and helps implement strategies to drive results
→Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals
→Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness

Customer Experience

→Delivers exceptional service and educates customers on the Studs experience
→Supports service recovery and escalates customer concerns as needed
→Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations

Team Support & Culture

→Sets a strong example for professionalism, inclusion, and accountability
→Provides real-time feedback and support to teammates when appropriate, escalating as needed
→Helps reinforce company values and contributes to a collaborative, feedback-rich environment

Requirements

~1 min read

Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities
Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
Must have availability to work on Saturday and Sunday, excluding approved unscheduled time away
Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations
Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment
Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols
Confident operating solo and taking ownership of floor leadership responsibilities when assigned
Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture