Breakfast Server- Embassy Suites Downtown GR

United States·Grand Rapidsmid

RetailRestaurant Server

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Quick Summary

Requirements Summary

Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills.

Technical Tools

RetailRestaurant Server

Breakfast Server:

Requirements

~1 min read

What We Offer

~4 min read

✓Hotel and restaurant discounts

✓Earned Paid Time Off for ALL Team Members

✓Insurance (health, vision, dental, life) for full time Team Members

✓Flexible schedules

✓Holiday Pay

✓8 hours of paid volunteer time per year

✓Advancement and professional growth opportunities

✓100% paid maternity/paternity or adoption leave for those who qualify for FMLA

✓Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

✓Report to work in uniform presented professionally, neat, and clean

✓Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued

✓Anticipate and meet the needs and expectations of our guests, then go one step further

✓Maintain knowledge of event menu items and their contents, as well as appropriate table settings and service ware and the correct preparation, plating, and garnishing methods.

✓Communicating requests (allergies, special meal, etc.) to Supervisor

✓For multiple-choice meal entrée events, keep track of requests, ensuring proper number of items and correct plate delivery to guest

✓Delivery of food in proper manner, ensuring timeliness and accuracy for special meals

✓Knowledge, understanding, and performing different banquet service types, i.e., buffet, plated, reception, passed-food, breaks, etc.

✓Complies with local/state food safety/sanitation rules and regulations at all times, reporting to supervisor any concerns

✓Ensure all guests ordering alcoholic beverages have proper ID verifying they are over 21 years of age, and that drinks are not served to intoxicated patrons following TIPS/ServSafe guidelines

✓Responsible for set up, service, maintenance, and break down of banquet rooms before, during and after an event

✓Assist with other areas servicing a function, i.e., Kitchen, Banquet Bar as needed

✓Ability to carry large and heavy trays on a continuous basis throughout a shift

✓Report needed repairs or unsafe conditions to supervisor

✓Ability to assist guests with setup or other service changes, as well as basic AV needs

✓Practice “clean as you go” techniques of service; keeping all banquet areas clean, neat, and supplied at all times

✓Maintain security of equipment, keys, and supplies issued each day

✓Exhibit regular and recurrent attendance records

✓Other duties as requested by management