People Operations Specialist

• Serve as a trusted HR resource for employees and leaders on policies, programs, and procedures.
• Deliver exceptional service and support throughout the employee lifecycle.
• Respond to employee and candidate inquiries, escalating complex issues as needed.
• Build strong partnerships across the organization and support key HR initiatives.

• Coordinate employee lifecycle processes, including onboarding, transfers, promotions, and offboarding.
• Maintain accurate HR records, systems, and documentation while ensuring confidentiality.
• Support compliance efforts, audits, employment verifications, and regulatory requirements.
• Manage HR inquiries and ensure timely resolution or routing.

• Coordinate recruiting, interview scheduling, candidate communications, and onboarding activities.
• Prepare employment documents, offer letters, and HR communications.
• Support performance management, employee development, and organizational initiatives.

• Coordinate employee recognition programs, appreciation events, and engagement activities.
• Support culture-building initiatives and community partnership efforts.

• Identify and implement process improvements that enhance efficiency and employee experience.
• Maintain HR procedures and support continuous improvement initiatives.

• Prepare reports, maintain confidential records, and support departmental administration.
• Assist with expense reporting, documentation requests, special projects, and other duties as assigned.

Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

• Customer-focused with a commitment to delivering an outstanding employee experience.
• Strong organizational, time management, and multitasking skills.
• Detail-oriented with excellent accuracy and problem-solving abilities.
• Effective written, verbal, and interpersonal communication skills.
• Professional judgment and discretion when handling confidential information.
• Proficient in Microsoft Office Suite and HRIS systems.
• Ability to work independently and collaboratively in a fast-paced environment.
• Continuous improvement mindset with a focus on efficiency and process enhancement.

• High School Diploma or equivalent.
• Three to five years of progressively responsible experience supporting Human Resources, People Operations, business operations, or an equivalent administrative function.

• Associate's or Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Experience supporting a multi-location or field-based organization.
• Experience with Human Resources Information Systems (HRIS).