Fraud Analyst Intern

At Super.com, we’re on a mission to help people save more, earn more, and get more out of life. That goes for both our customers and our team.

For our employees, Super.com is more than just a workplace - it’s an opportunity to grow, make an impact, and unlock your full potential. We invest in learning, celebrate bold ideas, and create pathways for career growth.

We move fast, think big, and always put people first. Your career should be as rewarding as the work you do, and at Super.com, we’re here to make every day Super.

Interning at Super.com is an exciting chance to dive into the world of tech and startups, work on real projects, and learn a ton along the way. From day one, interns are fully part of the team - contributing to work that actually ships and gets used. It’s a fast-moving yet super supportive environment where you’re encouraged to ask questions, try new things, and grow through hands-on experience. Many interns say it’s the most they’ve learned in such a short time! Even though we’re remote, the culture is fun, collaborative, and well-connected- you’ll be included in team meetings, Slack chats, and social events, so you’ll never feel like you’re doing this alone.

This is a great opportunity to gain meaningful, hands-on experience in fraud operations. As a part of the broader Strategic Operations team, you will learn how the business works and have a direct impact on the customer experience. There will be opportunities to assist special projects. This internship is a good fit for a student with foundational business knowledge, excellent attention to detail, and a passion for working with people!

• Review customer accounts in order to compile compelling evidence for customer disputes

• Assess / Leverage data to gather insights on customer behavior and identify opportunities

• Monitor Fraud Dashboards to ensure we’re being proactive in our fraud mitigation efforts

• Opportunity to participate in special projects related to fraud and chargebacks

• You are a post-secondary student, studying business or finance

• Proficiency with Microsoft Excel

• 1-2 years of work experience preferred

• Experience with data analysis preferred

• You have a passion for people, processes, and systems

• You have a strong work ethic with a desire to contribute to a fast-growing startup

• You are a critical thinker and problem-solver

• You have the ability to learn quickly, paired with the desire to work hard