(Native Dutch & Fluent English) Administration & Operations Specialist (remote)

SurinameRemoteContractmid

OperationsOperations Specialist

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Quick Summary

Key Responsibilities

Prepare, process, and maintain accurate sales invoices while supporting accounting-related administrative tasks; Follow up on accounts receivable and communicate with customers regarding invoices,

Requirements Summary

Excellent Dutch and English communication skills (at least C1 level for both spoken and written); Excellent communication skills with a professional, friendly,

Technical Tools

OperationsOperations Specialist

Responsibilities

~1 min read

→Prepare, process, and maintain accurate sales invoices while supporting accounting-related administrative tasks;
→Follow up on accounts receivable and communicate with customers regarding invoices, payments, and contract-related matters;
→Verify customer orders and ensure all details are correctly processed and documented in internal systems;
→Update customers on the status of their files, orders, and ongoing administrative processes;
→Enter, update, and monitor sales contracts within the database while maintaining high data quality standards;
→Manage general administrative responsibilities including reception support, phone handling, and office management tasks;
→Support day-to-day operational activities and contribute to the successful execution of internal operational projects;
→Ensure smooth communication between internal departments and customers to improve service efficiency and customer satisfaction;
→Maintain organized documentation and administrative records while ensuring deadlines and follow-ups are completed on time.

Requirements

~1 min read

Excellent Dutch and English communication skills (at least C1 level for both spoken and written);
Excellent communication skills with a professional, friendly, and service-oriented approach across phone, email, and internal collaboration;
Strong administrative and organizational skills with the ability to manage files accurately, independently, and in a highly structured manner;
Attention to detail, analytical mindset with the ability to interpret data, identify patterns, and propose practical process improvements;
Strong knowledge of Microsoft Office and confidence in learning and adapting to new systems and tools;
Customer service mindset with the ability to follow up promptly, resolve issues efficiently, and maintain positive client relationships;
Eagerness to learn, adaptability, and a proactive attitude toward supporting business operations and customer satisfaction;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).