Senior Software Engineer I, AI Enablement

Telecommuter - United States - United StatesRemoteNormalsenior

Software EngineerSoftware Engineering

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Quick Summary

Key Responsibilities

implement patterns, take part in design reviews, and help shape our architecture. Help improve how we test, automate, and deliver code. Support security, performance, and reliability,

Requirements Summary

As a remote-first organization committed to providing a positive experience for both employees and customers,

Technical Tools

Software EngineerSoftware Engineering

Symetra's AI Enablement team is a fast-growing team of builders inside our Data Analytics organization. Our goal is to accelerate AI adoption across the company in two ways: by building shared platforms, tooling, and patterns that let other teams effectively integrate AI into their workflows, and by shipping AI-powered applications for the most important use cases.

We work in small, cross-functional teams, build with the people who use what we make, and move fast. Our first product in production, docstream, is an AI-powered document-processing platform that currently supports several of Symetra's back-end operational processes. We plan to continue to iterate on docstream and to build out other products using the same modular architecture, integrating third-party products where it makes sense.

About the Role

~1 min read

As a Senior Software Engineer I, you'll deliver solutions to internal customers on one of these teams. You'll build the core capabilities and APIs behind our products, and the lightweight interfaces (e.g. web, browser extension) on top of them. You'll contribute to the patterns we share across the team and help the more junior engineers around you grow.

Responsibilities

~1 min read

→Deliver secure, high-quality, performant code, and build reusable solutions for others to use.
→Contribute to design: implement patterns, take part in design reviews, and help shape our architecture.
→Help improve how we test, automate, and deliver code.
→Support security, performance, and reliability, and take part in root-cause analysis on production issues.
→Mentor junior engineers on the team.

An experienced engineer (typically 5+ years) who delivers work with minimal guidance and contributes to design within a team.
Built and operated production services and APIs.
Comfortable building and deploying services in the cloud (AWS or Google Cloud), including containers.
Strong problem-solving and communication; excited to work with other engineering teams and business stakeholders who are your internal customers.
Use AI coding agents effectively in your day-to-day work, with the judgment to know when to use them and when not to.

Nice to Have

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Built LLM-powered applications (prompting, retrieval/RAG, evaluations, agents, MCP).
Familiarity with AWS Bedrock or other model-hosting platforms.
Infrastructure-as-code with AWS CDK.
Frontend development with TypeScript and React.
Document-processing, OCR, or data-extraction experience.

What We Offer

~4 min read

Here’s what some of our employees have to say about why they work at Symetra:

““I was referred to Symetra by a family friend who’s been with the company for years—and I’m so glad I took their advice. Symetra truly puts its people first. I’ve always felt supported, not micromanaged, and that trust has helped me grow. I started in an entry-level position and have worked my way up to Unit Manager by continuously learning and expanding my skills. It’s a place that believes in its employees and invests in their success.” - Morgan D., Sr. Unit Manager

“"Symetra will spoil you. There aren't many companies that will put as much effort into you being a success as Symetra. The culture will challenge you but simultaneously put you at ease. Failure is seen as integral to the learning process so there is less reason to be fearful of it." - Kerry S., Sr. Systems Analyst

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

✓Flexible full-time or hybrid telecommuting arrangements

✓Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%

✓Paid time away including vacation and sick time, flex days and ten paid holidays

✓Give back to your community and double your impact through our company matching

✓Want more details? Check out our Symetra Benefits Overview

✓Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."

✓Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.

✓Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

✓Disqualification from the recruitment process

✓Withdrawal of a job offer

✓Termination of employment and other criminal and/or civil remedies, if fraud is discovered