Medical Assistant Telemedicine Services

Ready to be part of something exciting? SynergenX is growing our Telemedicine Services team, and we’re looking for an enthusiastic, patient-focused Medical Assistant to join us!

As a Telemedicine MA, you’ll be an important part of our virtual care experience—connecting patients, providers, and clinic teams to make sure every patient receives the support and care they need. If you’re organized, compassionate, a great communicator, and enjoy being part of a fast-paced team, we’d love to have you on board!

You’ll play a key role in keeping our telemedicine services running smoothly and making sure our patients feel supported every step of the way.

• →Serve as a primary point of contact for patients receiving telemedicine care.
• →Work closely with telehealth providers and clinic teams to coordinate seamless patient care.
• →Prepare, update, and maintain accurate patient documentation in the EHR.
• →Communicate with patients regarding normal lab results and provide education when appropriate.
• →Respond quickly and professionally to patient questions, escalating clinical concerns to providers when needed.
• →Schedule follow-up appointments and assist with payment processing.
• →Stay on top of open patient concerns and follow through until they are resolved.
• →Create a positive, compassionate patient experience through every interaction.
• →Support the Telehealth Supervisor with reporting, tracking, and day-to-day operational needs.

SynergenX is proud to be an Equal Opportunity Employer! We are committed to creating an inclusive workplace where everyone is respected, valued, and given the opportunity to grow and succeed. We do not discriminate based on any legally protected characteristic. Reasonable accommodations are available upon request.

To help us stay focused on the conversation and capture important details, we may use an AI-assisted tool during interviews for note-taking and documentation purposes.

AI is not used to make hiring decisions or independently evaluate, rank, or select candidates. All employment decisions are made by our hiring team based on each candidate’s qualifications, experience, skills, and overall fit for the position.