Business Analyst

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

• →To analyze and understand project scope and core objectives
• →Lead requirements elicitation workshops with stakeholders to define high level business requirements
• →Assist stakeholders to prioritize the requirements
• →Plan and lead workshops with stakeholders and technical resources to elicit detailed, low level functional requirements
• →Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs
• →Collaborate with technical lead and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs
• →Proactively communicate and collaborate with project team to analyze information needs and
• →functional requirements to deliver the following artifacts as needed:
  ● Business/functional requirement specification
  ● Wireframes Workflow / process flow diagrams
  ● Data Model/s
  ● Obtain sign-off on the specifications
  ● Be proactive in ensuring that the development and QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions where needed
• →Be the liaison between the business and the engineering team
• →Project manage the implementation of selected project initiatives
• →Review the test plan and test scripts to ensure quality and coverage Performing user acceptance testing
• →Creating and maintaining operational reports on Looker, Looker Studio
• →The purpose of a business analyst is to bridge the gap between stakeholders and the development team, interpreting business requirements into understandable development tasks to match a final software product with the expected business value

• A bachelor’s degree in Information Systems or Computer Science , Business Management, Commerce ,or similar degree
• 3-5 years experience in business analysis or product management or a related field
• Data Visualization: building and maintaining dashboards using tools such as Tableau, Looker, or Power BI
• Experience working with Google BigQuery (GBQ)
• Experience with SQL (advantageous)

• Solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
• Versatile and with an appetite to learn by doing
• Highly structured thinker with strong attention to detail
• Ability to handle multiple competing priorities in a fast-paced environment
• Excellent verbal and written communication skills with the ability to present complex
• Information in a clear and concise manner to a variety of audience, including technical and no - technical individuals