Head of Product - Mr D

Mr D is looking for a seasoned Head of Product to join its executive leadership team in Cape Town. This role will oversee the product teams responsible for the customer experience of Mr D on mobile apps and web. The role will work closely with engineering, operations, and executive teams to bring new features to market.

• Scale: Show the millions of Mr D customers what you can do.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time. 
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS and Mr D. We like to promote from within: Here’s your chance. 

Your responsibilities will include:

• As a member of the executive leadership of Mr D, contribute towards defining key business strategies and related tactical objectives to deliver against set growth and profitability targets for Mr D.
• Play a meaningful leadership role across the Mr D product team to ensure ongoing alignment with the defined company values.
• Work with executives and stakeholders to translate defined business objectives into a product vision for a number of product verticals, making use of relevant internal and external data sources.
• Manage a team of product managers and designers responsible for delivering feature roadmaps for the Mr D customer-facing experience as well as the internal business-facing tools necessary for the day-to-day management of merchandising and marketing.
• Promote a mindset of customer-centricity and champion user interface improvements based on industry best practices.
• Drive workshops to ideate solutions for key business challenges and steer the execution of the solutions.
• Advocate for experiment-driven learning and empower the product and engineering teams to iterate and improve on a daily basis. 
• Oversee the definition and tracking of KPIs that will inform decisions on product features and functionality.
• Facilitate the alignment of project delivery expectations with stakeholders and ensure reliable delivery against them. 
• Define and evolve processes and ways of working to promote increased efficiency and output across product and engineering.
• Work with engineering leadership to ensure product and engineering teams are properly structured to achieve the desired business outcomes.
• Define hiring objectives to meet business goals and support recruitment efforts through the improvement of recruitment tools and processes.
• Establish a culture of product management excellence with constant feedback and mentorship to highlight improvement opportunities for product managers across the organisation.

• A Bachelor’s degree or Advanced Diploma in a relevant field 
• 10+ years of product management experience or relevant exposure (through projects or responsibilities). 
• At least 3 years of experience managing a team (or teams). 
• Proven track record of delivering business value through project delivery.

• Ability to wear multiple hats to guide product managers, UX experts, and engineering managers to deliver world-class products
• Proficient in working closely and collaboratively with multiple departments and executives and leading cross-functional teams.
• Exceptional communication and presentation skills and ability to articulate strategies in terms of impact on business metrics.
• Ability to take initiative in ambiguous situations, identifying critical problems and driving solutions
• Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies
• Data-driven decision-making
• An avid customer advocate
• Exceptional planning and project management skills
• An appreciation for best practices and innovation in product design, user experience, and team management.
• A self-starter who works efficiently 

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.