Senior Data Analyst

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Senior  Data Analyst to join our team in Cape Town.

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

• →Building and optimising models and reports using support tools i.e. Looker, Looker Studio, Dataform, Branch Dashboards, Weekly reports to inform operational decisions and drive improvement.
• →Creating reports with focus areas for business improvement.
• →Building dashboards to be used by the business for exception management.
• →Identifying important variables and focus areas in the business.
• →Analysing data to answer strategic and operational questions posed by the business.
• →Automating data extraction and report update processes.
• →Provide information to various stakeholders.
• →Data Validation and integrity testing.
• →Data Cleansing and data modelling.
• →Provide information to various stakeholders.
• →Collaborate with TFS managers and Franchise Managers to establish project plans while accounting for the trade-offs between operational practicality and overall performance.
• →Provide significant support to TFS according to weekly goals and targeted metrics.
• →Use weekly and monthly targets to manage day-to-day performance and inform operations for best impact.
• →Regularly review and analyse key metrics in operations to identify root causes and formulate solutions to improve performance.
• →Managing customer, branch, driver, and courier feedback into continuous performance improvement processes.

• Have worked with Automation and ETL software.
• Strong experience in building and optimising SQL scripts.
• Have a strong understanding of BI fundamentals.
• Implement version control using GIT.
• Implement continuous integration and continuous deployment (CI/CD) pipelines.
• Write technical documentation for APIs and libraries.
• Implement analytics and tracking features in applications.
• Design and implement database schemas.
• Optimize database queries and indexes for performance where needed.
• Implement error handling and logging mechanisms.
• Estimate story points and task durations for sprint planning.
• Demonstrate a willingness to learn and adapt to new technologies.

• Solutions-oriented, can-do attitude and high energy.
• Strong analytical and critical thinking, using data to inform decisions.
• Ability to identify areas of improvement in current processes.
• Ability to use logic and common sense to arrive at conclusions.
• Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions.
• Highly structured thinker with strong attention to detail.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Must have exceptional communication skills to help deliver insights to diverse stakeholders.
• Detail oriented, outcome and process focused.
• Willingness to learn and personal desire to keep up to date with technology and process.
• Comfortable with change and excellent team player.

• Bachelor’s degree or Advanced Diploma in Engineering, Information Systems, BCom Computer Science or similar degree and 3 years experience in a BI, Data, Engineering role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions.
• In the event the candidate does not have a Bachelor’s degree or Advanced Diploma in Engineering, Information Systems, BCom Computer Science or similar then a relevant Higher Certificate and 6 years relevant experience in a BI, Data, Engineering role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions.
• Strong hands-on experience with SQL, ETL pipelines, Google BigQuery, AWS, Looker Studio, and Python.
• Automation - Cron Scheduling (Custom or 3rd party software scheduling).
• High level of proficiency with MS Office packages with proven advanced proficiency in Excel / Google Sheets, Docs & Slides.
• Experience with large datasets and optimisation on digital platforms.
• Retail or e-commerce and Supply Chain industry experience is beneficial.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.