Quality Engineer ServiceNow + ATF (Automated Testing Framework) Manager

QA Manager will lead a small group of testers and provide guidance, support and hands-on

test management. Significant project/program experience in an enterprise preferred.

• Involvement in the planning, monitoring, and control of the testing activities and tasks.
• Develop overall test strategy
• Review and endorse test plan and test report
• Develop UAT Test Cases
• Manage and provide leadership to a group of test professionals in the organization.
• Collaborate with the stakeholders, devise the test objectives, test strategies, and test plans.
• Measure, report and manage defects remediation, progress and test results throughout testing phases.
• Develop and refine test processes, methodologies, disciplines and measurements
• Raise risks and issues
• Ensure the effective application of defect management practices
• Provide regular progress updates and input into the weekly project status reports and other formal communications

• Experience in leading the ServiceNow testing projects for about 1-2 years and should have complete knowledge of the testing process.
• CSA certification (nice-to-have)
• Must have minimum ISTQB Foundations certificate
• SQL skills
• Strong functional testing expertise
• Proven project experience in software testing to provide considered, meaningful and applicable advice
• Demonstrated technical aptitude to be able to understand, question and organize technical topics and translate them into business terms
• Strong analytical and problem-solving skills
• Strong negotiation skills and ability to influence internal and external decision-makers
• Good business analysis skills, will contribute to requirements continuous improvement processes
• Experience Level: 11-13 Years