Technical Project Manager I

The Technical Project Manager I is an entry point to TEECOM’s external client-facing PM path, reporting to the Team Lead or to the most senior Technical Project Manager on the team. You are embedded in client engagements, coordinating technical implementation across real estate and IT environments. You are the client’s day-to-day point of contact for project execution, responsible for keeping delivery organized and communication clear.

This role may support a single client portfolio or broader multi-region work, depending on project needs. You are expected to work effectively across teams, clients, and time zones when needed while maintaining clear communication and follow-through.

You are expected to support technical implementation projects that span telecommunications infrastructure, structured cabling, audiovisual, security, acoustics, and wired and wireless networks. This includes helping coordinate multi-system integration efforts while maintaining organized delivery workflows and clear communication.

You partner with Subtask PMs, Project Supervisors, Group Leads, Team Leads, and project delivery teams to align day-to-day execution with project goals. You help keep delivery on track by monitoring dependencies, documenting decisions, and escalating risks early.

You serve as a dependable point of coordination for internal teams and client contacts. You reinforce disciplined execution and build confidence through responsiveness, follow-through, and clear documentation.

You lead by example by aligning your actions with your commitments and reinforcing accountability across every project touchpoint.

You also identify opportunities to improve workflows and strengthen process consistency through practical documentation updates.

Your impact is measured by execution reliability, documentation quality, communication clarity, your ability to support predictable project outcomes, and your contribution to client confidence, account continuity, and portfolio growth.

• Align project execution support with Project Delivery priorities and firmwide OKRs.
• Support coordination with Client Relations Account Executives on account continuity and client portfolio visibility.
• Participate in performance assessments and apply feedback to improve delivery reliability.
• Strengthen project management fundamentals through training and mentorship.
• Support client in-person event coordination that strengthens client appreciation and overall client experience.
• Participate in quarterly Business Reviews for assigned projects by contributing status updates, documentation, and follow-through items.
• Support quarterly project health reviews with updated documentation and status inputs.
• Contribute to process improvements that increase workflow consistency.

• Track scope, schedule, and task dependencies across assigned projects.
• Support PSA alignment and maintain scope documentation as project needs evolve.
• Maintain project trackers, decision logs, and action registers with high accuracy.
• Support status reporting by preparing clear updates on risks, dependencies, and progress.
• Coordinate with cross-functional teams to keep implementation activities aligned.
• Support procurement and delivery milestone visibility across assigned scopes.
• Maintain structured project documentation that supports client portfolio visibility, transparency, and smooth team handoffs.

• Maintain clear visibility into project tasks, upcoming milestones, and delivery blockers.
• Participate in project coordination meetings and publish clear notes with ownership and deadlines.
• Coordinate effectively across teams and time zones to keep handoffs and decisions moving.
• Support troubleshooting coordination by routing issues to the right teams and tracking resolution.
• Communicate status changes early and escalate risks before they impact commitments.
• Reinforce disciplined documentation, time, and expense practices.
• Support client communication with clear, professional updates when directed.

• Support pursuit preparation, interview logistics, and proposal coordination.
• Support scope updates and Professional Services Agreement (PSA) and Additional Services Agreement (ASA) documentation when scope shifts occur.
• Assist with implementation readiness activities and handover tracking.
• Contribute Pull Requests that improve documentation quality and delivery consistency.
• Capture lessons learned to improve future project execution.
• Maintain accurate client and project contact information in TEECOM’s CRM to support Client Relations continuity.
• Document client feedback and coordinate follow-up actions with Subtask PMs, Project Supervisors, and Team Leads.
• Support client feedback documentation and follow-up action tracking.

These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed.

• Prolonged desk work using a computer, keyboard, mouse, and telephone.
• Regular reading, writing, and communication in virtual and in-person settings.
• Occasional travel to client sites for meetings, surveys, or inspections.
• Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas.
• Field activities may involve bending, kneeling, or maneuvering in confined spaces.
• May occasionally lift or move equipment weighing up to 25 pounds.