Telstra Retail: Part Time Customer Service & Sales Consultant – Melbourne Flagship Store

Our Melbourne Flagship Store showcases the very best of Telstra - our latest technology, personalised customer experiences and a team passionate about helping people connect. 

As a Customer Service & Sales Consultant, you’ll be right at the heart of it. You’ll get to know our customers, understand what matters to them and help them find the products and solutions that make a real difference to their everyday lives. 

Whether you’re already experienced in retail or looking for an opportunity to build your career, we’ll give you the support, learning and tools to thrive. 

From powering Australia to reaching the world, Telstra is built on connection and the people who make it possible. With leading tech, bold ambition and the best network, this is where you can define what’s next. For you. For everyone. Because when you thrive, so does the future. 

Here, you’re part of a team that connects communities, brings technology to life and supports each other every step of the way. We welcome people from all backgrounds and experiences and are committed to creating a place where everyone feels valued, included and able to define their possible. You don’t need to tick every box to apply. If this role excites you, we’d love to hear from you. 

Here, you’re not just doing a job, you’re building confidence, connection and a future you can be proud of. This is where you can Define Your Possible.  

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.  

We use HireVue as part of our recruitment process, giving you the flexibility to complete your video interview at a time that suits you. As part of your application, you may receive communications from +61 440 135 548 (Australia) or +1 (623) 400-7726 (Philippines and India). By applying, you acknowledge that Telstra uses AI-assisted tools to support candidate matching and recruitment processes. All hiring decisions remain human-led. If you need support, email us at DisabilityandAccessibility@team.telstra.com, or call 03 8519 0699 and leave a message, noting your preferred method of contact (can be via your Disability Employment Services provider). Please note only enquiries related to adjustments, disability and accessibility will be answered via this email address.