Server

Description

Provide food and beverage service to club members and guests. 

• Greet and acknowledge members and guests. 
• Is knowledgeable about the menu, buffet and wine list. 
• Ability to time the service of each course. 
• Learn members’ names and their special preferences. 
• Knowledge of wines and spirits. 
• Knowledge of and ability to perform required role during emergency situations. 

• Sets up stations and performs assigned side (prep) work. 
• Provides immediate attention to all members and guests upon seating. 
• Makes sure that children are in the appropriate type of seat and are safe and secure. 
• Distributes food and wine menus, answers questions. 
• Fills glasses with ice water and makes menu suggestions. 
• Ensure that the correct account numbers and names are given for billing. 
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections based on member and guest preferences. 
• Places orders with kitchen; informs cooks about any special cooking instructions. 
• Assembles food on tray; procures items from each station as necessary. 
• Serves meals; places dishes by courses in front of each person. 
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary. 
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware. 
• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks. 
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks. 
• Presents the bill. 
• Handles all cash and credit card charges as prescribed by standard operating procedures. 
• Keeps dining room and bus station areas clean. 
• Clears, cleans and resets tables that have been vacated. 
• Advises supervisor of any complaints as soon as they occur. 
• Performs clean-up and closing duties as assigned by manager. 
• Attends pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager. 
• Turns in signed tip declaration form weekly. 
• Thanks members and guests; invites them to return. 
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests. 
• Completes other appropriate work assignments as requested by Food and Beverage Manager or supervisor. 

• Must be of legal age to serve alcohol. 

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. 
• Push, pull or lift up to 50 pounds. 
• Continuous repetitive motions. 
• Work in a hot, humid, and noisy environment. 

• Grade 12 education. 
• Two years of comparable wait service experience preferred. 
• The ability to read, write and execute basic math skills.