The Code Zone

The Code Zone runs exciting coding clubs for children aged 6–16. We're an award-winning edtech company that makes learning to code genuinely fun, through game-making, creative projects, and a whole lot of enthusiasm. We run online clubs with over 1,000 members every week, as well as local clubs across Essex, Suffolk, Cambridgeshire and Hertfordshire.

Think less "boring IT lesson", more "after-school gaming club where you accidentally learn to code."

- Friendly and approachable.
- Passionate about technology.
- Loves working with children and helping them learn new skills.
- Great at communicating and able to make learning fun.
- Strong IT literacy.
- Confident around children.
- Experience with high volume inbound and outbound calls.

- Handling inbound and outbound comms.
- Onboarding new children (and grown-ups) in to our Game Dev clubs.
- Helping children get on to the platform, with common pre-session tech issues.
- Assisting in the running of the online platform, including replying to messages from children.
- Running live online clubs when needed.

- Super friendly
- Reliable and professional.
- Infectious enthusiasm.
- Great communication skills
- Previous Customer Service or sales experience
- Be based in the UK and hold the right to work in the UK

- Experience working with children
- Experience with CRM software.

- Full training program and support.
- All mentors will require a DBS check, which we will do.
- A great sense of achievement getting children ready for our growing technical world.

25 hours a week
Monday - Friday
2.30pm - 7.30pm
(option to move to full-time if position becomes available)

To Apply:

Send us a short cover message telling us why you'd be a great fit and a bit about yourself & a CV covering your work experience and qualifications to date.

Should you be successful and move to the next round you will be asked to send a short video answering a couple of questions - just be yourself!