Event Security Guard – D License Required

The Event Security for the War Memorial Auditorium / Baptist Health IcePlex and The Florida Panthers are hiring personable, attentive individuals looking for a part time, event-based job full of excitement. Each position is vital to our operation, and we are looking for hardworking, customer-service oriented candidates to fill these positions. Our Event Security team members play a pivotal role in creating a safe environment for our guests from the moment they enter the facility until the moment they depart. While there are several Event Security positions during a given event, we are specifically looking for those with a Valid Florida Class D License to provide security at our ingress points.

Hours per week may vary due to the event schedule, with shifts offered including days, nights, weekends, and possibly holidays. 

• Monitoring of access to restricted areas, exterior doors to the arena, and maintaining a secure environment for our visitors
• Controlling guest & vendor access to the Arena
• Checking credentials to control employee and visitor access to the facility during events
• Inspecting items that do not pass through magnetometers, possibly using a security wand to screen guests for prohibited items
• Monitor and respond to any security issues that may arise during an event
• Provide excellent customer service to enhance War Memorial Auditorium / Baptist Health IcePlex experience
• Escorting of guests when needed
• Follow safety and security policies, programs, and procedures with the ability to manage crisis situations 
• Ability to handle radios, speaking openly and professionally, demonstrating strong verbal and interpersonal skills with the ability to communicate effectively with other employees
• Report any and all incidents to Supervisor or Management
• Other duties as assigned

• High School Diploma or Equivalent
• Valid State of Florida D Security License is required for this position
• Previous experience in security and customer service is a must
• Exhibit an upbeat, friendly service-oriented attitude, actively looking for ways to help people
• Passion to work with people and willingness to learn
• Excellent interpersonal, organizational, written, and verbal communication skills
• Assertive, detail-oriented, team player with a professional demeanor
• Self-motivator with the ability to work alone if necessary
• Must have a flexible schedule and be available on weekend/overnights and occassional holidays
• Have reliable transportation
• Must pass background check
  
  

• Customer Service - Manages customer situations; responds promptly to customer needs and requests for service and assistance.
• Ethics – Treats coworkers and guests with respect; works with integrity to uphold the values of the organization
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
• Problem Solving - Identifies and resolves problems, developing alternative solutions. Works well in group problem solving situations, using reason when dealing with topics
• Attendance Punctuality – To ensure adequate staffing, positive employee morale, and to meet expected productivity standards throughout the organization, employees will be held accountable for adhering to their work schedule
• Work Environment - This position works in an arena where the noise level is generally high, crowd traffic is heavy, temperatures are variable – often cold; lights are bright or dark with occasional exposure to flashing lights and pyrotechnics. 

Position Type/Expected Hours of Work:
This is a part-time hourly position. Hours of work are based on event schedule and are mostly nights, weekends and occasional holidays..