Housekeeping Supervisor

The Housekeeping Supervisor is responsible for overseeing and managing the day-to-day operations of the housekeeping department at The Lake Estate. This position ensures that the hotel's cleanliness and hygiene standards are maintained to the highest level, providing guests with a comfortable and pleasant environment. If you have a strong work ethic, attention to detail, and the ability to work in a team, we encourage you to apply. Must be able to work a flexible schedule.

DUTIES AND RESPONSIBILITIES 

• Supervise and coordinate daily cleaning activities, including room turnover, public areas, and back-of-house spaces.
• Train, mentor, and lead a team of housekeeping staff to achieve and maintain high standards of cleanliness.
• Inspect rooms and public areas regularly to ensure compliance with established cleanliness and maintenance standards.
• Schedule and coordinate staff shifts to optimize efficiency and coverage.
• Manage and control the inventory of cleaning supplies and equipment.
• Collaborate with other hotel departments to address guest requests and special requirements.
• Conduct regular performance evaluations and provide feedback to housekeeping staff.
• Implement and enforce safety procedures and protocols within the housekeeping department.
• Handle guest complaints and requests in a timely and professional manner.
• Assist in the recruitment and training of new housekeeping team members.

EDUCATION & SKILLS

• Previous experience in housekeeping or in a related field, with a minimum of 1-2 years in a supervisory role.
• Strong knowledge of cleaning techniques, materials, and equipment.
• Excellent organizational and leadership skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Attention to detail and a commitment to maintaining high cleanliness standards.
• Knowledge of safety and sanitation regulations.
• Flexibility to work weekends and holidays as needed.
• Proficiency in basic computer skills.

BENEFITS

• Competitive salary
• Comprehensive health, dental, and retirement benefits.
• Opportunities for professional development and training.
• A dynamic and inclusive work environment.