Shopify Project Manager

USRemotemid

OperationsProject Manager

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Overview

This position is fully remote. All applicants must live and work in the United States.

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OperationsProject Manager

This position is fully remote. All applicants must live and work in the United States.

We are seeking a passionate and talented Project Manager to help us deliver outstanding Shopify and ecommerce-driven digital experiences for our clients. In this role, you will be responsible for the day-to-day management and delivery of Shopify builds, redesigns, migrations, and ongoing support engagements. You will work collaboratively with internal strategy, design, development, and QA teams, while also managing the client relationship.

We’re looking for someone who is passionate about Project Management, comfortable working in a commerce-focused technical environment, and able to lead project teams in a fast-paced agency setting. Becoming a TAG team member is an opportunity to grow as a Project Manager while working with a highly collaborative and diversely skilled team.

You have worked at a digital agency before.
You have 1–3 years of project management experience leading web development projects exclusively, ideally with Shopify or ecommerce platforms (experience with Contentful, Drupal, or WordPress is also a plus).
You are intellectually curious and demonstrate a strong commitment to clients and teammates.
You are a clear, confident communicator and write and speak effectively with both technical and non-technical stakeholders.
You can manage multiple projects at once, meet deadlines, and thrive in a fast-paced environment.
You build trust with clients through professionalism, follow-through, and transparency.
You are comfortable asking questions and seeking clarity when requirements or priorities are unclear.
You are highly detail oriented and organized.
You work effectively with remote and distributed teams.
You are comfortable partnering with developers and working within technical systems and workflows.
You are eager to learn, open to mentorship, and interested in growing your ecommerce and Shopify expertise.

Serve as the primary point of contact between TAG and your clients, building strong, trusted relationships.
Partner closely with internal teams and client stakeholders to ensure smooth collaboration and communication.
Manage Shopify ecommerce focused projects, including builds, enhancements, and ongoing support, typically up to $200k.
Develop and maintain project documentation such as timelines, project plans, meeting notes, and budget trackers.
Support project scoping by gathering requirements and translating them into clear, actionable tasks.
Oversee project execution from kickoff through launch, ensuring work is delivered on time, within budget, and aligned with TAG quality standards.
Forecast and manage project resources in alignment with budgets, schedules, and team capacity.
Monitor project health and proactively identify and escalate risks related to scope, timeline, budget, or resourcing.
Collaborate closely with strategy, design, development, and QA teams to maintain alignment throughout the project lifecycle.
Participate in QA reviews to help validate requirements and ensure quality prior to release.
Lead recurring project meetings, including internal check-ins, client status meetings, sprint planning, and milestone reviews.
Provide clear, consistent updates to clients and internal leadership on progress, risks, and next steps.
Contribute to continuous improvement by sharing feedback, lessons learned, and ideas to strengthen Shopify delivery and PM practices.