Senior Product Manager, eCommerce

At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.

The Senior Product Manager, eCommerce Consumer Experience will report to the Vice President of Product and lead the strategy, roadmap, and execution of customer-facing digital experiences across Thorne.com. This role is responsible for driving measurable business growth through best-in-class eCommerce experiences that improve customer engagement, conversion, retention, and customer lifetime value across the online shopping journey. 

The ideal candidate brings deep experience in consumer product management within D2C eCommerce environments and thrives at the intersection of customer experience, business strategy, experimentation, and execution. 

This individual will partner closely with Product, Engineering, Design, Data Analytics, and Marketing teams to deliver intuitive, high-performing experiences on Thorne.com, including key pages, search, navigation, post-purchase, and personalization experiences. 

Success in this role requires strong product sense, customer empathy, data-informed decision making, and the ability to navigate ambiguity while driving alignment across cross-functional stakeholders. The ideal candidate is highly collaborative, organized, proactive, and comfortable balancing strategic thinking with hands-on execution in a fast-paced environment.