Program Coordinator

Position title: Program Coordinator – Youth Supportive Housing

Job type: Permanent, full-time

Reporting to: Director of Housing & Support Services

About us:

We open doors for youth and prevent adult homelessness. We serve at-risk youth experiencing homelessness, aging out of care, or fleeing violence in the home. Young adults who need a place to call home and people who believe in them. We offer safe housing, community, and support to help youth make healthy choices and shift toward a brighter future.

Position Overview:

Under the direction of the Director, this role provides administrative support to the overall Youth Supportive Housing (YHS) Program and MCFD program. The Program Coordinator offers guidance on youth care plans, program delivery, policy and procedure implementation, and provides light support and coaching to both staff and youth to promote consistency, stability, and positive outcomes. The role also provides administrative support to the program Managers of Youth Supportive Housing.

The Program Coordinator is responsible for supporting the YSH program in achieving and maintaining SHSS compliance and supports preparation for accreditation by coordinating documentation, policies, and processes aligned with required standards.

This is a permanent, full-time position working Monday to Friday, 37.5 hours per week. The hourly wage range is $29.00-$33.62 per hour dependent on experience and related skills. The successful candidate can expect to enter the organization no higher than the midpoint of the compensation range.

Education & Experience

• Possess an undergraduate degree in Social Work, Child and Youth Care, or a related field
• 2+ years of program coordination experience overseeing programs or services within the non-profit sector.
• A combination of education and experience will be considered.
• Experience facilitating groups and coordinating group events.
• Theoretical and working knowledge of harm reduction, trauma-informed, and Housing First principles and practices.
• Knowledge of current best practices and experience in public and mental health.
• Content expertise about youth homelessness and youth recovery.
• Experience with MS Office suite (including Word, Excel and Outlook)
• In addition to these qualifications, the ideal candidate will be creative, organized, strategic, and collegial; a self-starter with a sense of urgency and a bias toward execution.

Working Conditions

• This role requires working at multiple housing locations operated by the Society within the Greater Victoria area to maintain consistent coverage across the youth supportive housing program.
• This position works within a dynamic environment where the needs and behaviours of youth may be unpredictable at times. Exposure to emotionally charged or confrontational situations can occur, requiring sound judgement, effective de-escalation techniques, and a trauma-informed approach to support safety.
• Threshold will provide a yearly training and professional development allowance.
• Ability to work independently and as a member of a wraparound care team.
• On-call duties required.

Special Requirements

• Immunization records, including TB testing
• Emergency 1st Aid certificate
• ASIST training
• NVCI training
• Valid drivers’ license, clean drivers abstract, and access to a reliable vehicle with adequate insurance (business level)
• Vulnerable Sector Criminal Record Check completed by and satisfactory to Threshold, and subject to regular review
• Up-to date membership in relevant professional association or societies

To view the full list of responsibilities, please review the job description

To Apply

If you would like to be a part of a progressive team that is passionate about making an impact, please apply with your resume and cover letter.

This position will remain open until June 5th, 2026  

If you have any questions regarding this position or applying for this position, or if you need any accommodation for applying to this posting, please call us at 778-400-3177 or email us at: hr@thresholdhousing.ca. We want to support all applicants during this process.