District General Manager (Multifamily) - Portland

Learn more about Thrive Communities here: www.thrivecommunities.com

Leadership & Team Performance

• →Lead, coach, and develop a high-performing team that delivers exceptional resident experience and operational results.
• →Oversee hiring, onboarding, scheduling, performance management, development, coaching, and offboarding for the district.
• →Foster a culture of accountability, collaboration, recognition, and continuous improvement.

Property Operations

• →Ensure overall success of day-to-day operations within the district, including leasing, maintenance, administrative functions, and resident services.
• →Partner with the maintenance team to ensure communities within the district are well-maintained, property standards are upheld, and apartment homes are move-in ready.
• → Manage or delegate oversight of vendor relationships and operational processes to support an efficient and well-run community.

Financial & Business Performance

• →Own the financial performance of the community through budgeting, revenue optimization, rent collection, expense management, and accurate financial reporting.
• →Monitor occupancy, delinquency, and other applicable key performance indicators (KPIs) to achieve ownership objectives.
• →Analyze community performance and implement strategies that improve operational and financial results.

Resident & Client Experience

• →Deliver and train team on what it means to create an exceptional resident experience through proactive communication, responsive service, and timely issue resolution.
• →Foster a welcoming community that supports resident satisfaction and retention.
• →Build trusted relationships with residents, ownership groups, vendors, and internal partners.

Compliance & Risk Management

• →Ensure compliance with company policies and applicable federal, state, and local laws.
• →Promote workplace safety and mitigate operational risks.
• →Maintain accurate documentation and reporting while supporting regulatory compliance.

• Prior experience in multifamily property management, overseeing multi-site operations, or equivalent experience in order to meet the essential functions of the role
• Previous experience leading large teams
• Strong understanding of Fair Housing Law
• Ability to de-escalate conflict in a pragmatic manner consistent with Thrive’s Values
• Demonstrated success with financial oversight, compliance, and resident satisfaction.
• Strong communication, attention to detail, organization, decision-making, and relationship-building skills
• Demonstrated integrity, accountability, professionalism, and sound judgment.
• Experience with Yardi, CRM, OnSite, or similar property management software.
• CAM or CAPS designation is a plus.
• Prior experience working in affordable housing with LIHTC/Tax Credit certification preferred
• Notary License is required  or able to obtain within 3 months of hire.

• Stand, walk, or sit for extended periods depending on the needs of the day, including providing walking tours to prospects.
• Frequently use a computer, keyboard, phone, and other office equipment.
• Occasionally bend, stoop, squat, climb stairs, push, pull, and reach overhead.
• Frequently lift and carry up to 25 pounds and occasionally up to 40 pounds.
• Work both indoors and outdoors in varying weather conditions.
• Regularly interacting with various backgrounds, diverse groups, socio-economic groups, and personality types, requiring a high level of emotional intelligence and judgement.
• Required to travel between communities, main offices, or other work locations.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed on an individual basis by a designated HR representative. For questions on the screening process, please contact hr@thrivecommunities.com.

The 4-panel drug screen tests for the following:

• Amphetamines including Methamphetamine
• Cocaine Metabolites
• Opiates including Codeine and Morphine
• Phencyclidine ("PCP")

Thrive Communities reserves the right to modify this policy at any time without notice.