Thuma
Thuma12d ago
↻ Repost
USD 24–27/yr

Senior Retail Associate

United StatesUnited States·DenverFull-Timesenior
OtherRetailRetail Sales Associate
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Quick Summary

Requirements Summary

Ability to be mobile on the sales floor for extended periods. Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.

Technical Tools
OtherRetailRetail Sales Associate

Thuma is seeking a proactive Senior Retail Associate to join our new team in Cherry Creek. Reporting directly to the Store Manager, the Senior Retail Associate will exhibit an inviting, elevated, confident, and friendly attitude whilst delivering a best-in-class customer experience as part of Thuma at Cherry Creek. 

  • Provide exceptional customer experience, ensuring every guest receives warm, personalized service.
  • Maintain the store's visual identity within brand guidelines through merchandising and stock replenishment.
  • Lead by example, demonstrating deep product and brand knowledge while inspiring the team.
  • Work collaboratively to achieve daily goals and contribute to the overall success of the store.
  • Operate all systems seamlessly, including POS, inventory management, and clienteling platforms.
  • Serve as a Thuma Brand Ambassador and Keyholder.
  • Build and nurture client relationships.
  • Support the ecommerce customer experience team by responding to customer service emails when needed.
  • Step into the cafe as needed, taking orders and serving customers with care and efficiency.
  • Maintain store appearance and cleanliness on a daily basis.
  • Support Management on back-of-house operations.
  • Grow to support Management in future onboarding and training.
  • Assist with in-store appointments for guests and trade partners, ensuring a high-touch experience.
  • Other activities and functions to facilitate store success as necessary. 
  • This job requires the ability to work in-person at the Thuma Store in Cherry Creek.
  • This job requires availability to work flexible hours including weekends and holidays. 
  • A minimum of 2 years experience in Retail.
  • A proven record in delivering excellent customer service within a similar retail environment.
  • Keen attention to detail.
  • A proactive and motivated individual with the ability to take initiative.
  • Proficiency in Microsoft Office; experience with Shopify, NetSuite and Gladly is a plus.
  • Strong communication, collaboration and problem solving skills.
    •  
    Physical Requirements:
  • Ability to be mobile on the sales floor for extended periods.
  • Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.
    •  
    Anticipated start date: July 2026, subject to adjustment.

    Location & Eligibility

    Where is the job
    Denver, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    April 21, 2026
    First seen
    April 21, 2026
    Last seen
    May 4, 2026

    Posting Health

    Days active
    12
    Repost count
    1
    Trust Level
    41%
    Scored at
    May 4, 2026

    Signal breakdown

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    Thuma
    Thuma
    lever
    Employees
    125
    Founded
    2017
    Domain
    thuma.co
    Jobs
    View 17 jobs
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    ThumaSenior Retail AssociateUSD 24–27
    Apply Now