People Operations Specialist

Tines is seeking a driven, technical, and solutions-focused People Operations Specialist to build and scale our global infrastructure. You will ensure the systems, data, and operations behind the employee experience are seamless, compliant, and highly scalable. This role is ideal for a "builder" who thrives in a fast-paced environment and enjoys leveraging technology, automation, and AI tools to reduce manual work and optimize HR workflows.

In this role, you will partner closely with the broader People Team, IT, Finance, and Security to create a frictionless back-end employee lifecycle.

We would love for this person to be able to come into our Boston office once a week.

• →Process Excellence & Automation: Drive HRIS data integrity, automation, and self-service. Build and utilize AI tools and automated workflows to optimize core HR processes and reduce manual overhead.
• →System Ownership: Act as the primary administrator for our HR tech stack (BambooHR, TriNet, etc.), conducting regular data audits, managing system testing, and mapping technical workflows.
• →Employee Lifecycle & Operations: Own the backend compliance and operational execution of onboarding, job changes, promotions, leaves, and offboarding. Streamline handoffs between HR, IT, and Legal.
• →Payroll, Benefits & Vendor Oversight: Oversee global payroll inputs, benefits administration, and compliance reporting in partnership with Finance and external vendors. Manage Global EOR (Employer of Record) partnerships and immigration/mobility counsel.
• →Compliance & Risk Management: Own the global HR compliance calendar (federal, state, local). Manage employment documentation, visa tracking, work authorizations, and record retention protocols.
• →Service Delivery: Help build out an internal People Ops service delivery model, creating robust SOPs, internal playbooks, and self-service documentation to improve clarity for employees and managers.

• Experience: 5+ years of progressive People Operations or HR Shared Services experience, preferably within a fast-growing tech or startup environment.
• Systems Expertise: Hands-on experience scaling an HRIS and working with PEO/EOR models (e.g., BambooHR, TriNet). Strong technical comfort driving process automation.
• The "Builder" Mindset: A passion for building structure out of chaos, creating scalable workflows, and improving documentation.
• Compliance Knowledge: Sound understanding of multi-state U.S. and global employment compliance, data privacy, and risk management.
• Operational Rigor: Exceptional attention to detail, strong data analytics capabilities, and an appreciation for operational excellence.
• Discretion & Judgment: High emotional intelligence and judgment when handling sensitive, confidential employee matters.
• Technical Proficiency & Systems Thinking: ability and desire to build, connect, and integrate systems, you're energized by the challenge of automating workflows and creating seamless technical solutions across platforms.
• Curiosity & Continuous Learning: Adept at picking up new technologies quickly and genuinely excited to do so. You enjoy staying ahead of the curve on emerging tools, AI capabilities, and HR tech innovations.