Manager, Software Engineering

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Toast helps restaurants adapt, take control, and get back to what they do best : building the businesses they love. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market.
We are building the Enterprise Payments team from the ground up to help lead Toast’s expansion into enterprise customers (such as Marriott) on a global scale. This team fuels Toast’s growth by developing and supporting a robust payments foundation.

Toast is looking for an Engineering Manager (M1) to lead our Enterprise Payments team. You will lead a team tasked with helping to deliver the most important features for our enterprise customers and directly impact Toast’s success. You will serve as a manager for a team with a global-first mindset, tasked with building highly resilient and scalable features
You care deeply about helping the people whom you manage grow into excellent engineers and great teammates. You love developing the skills of your team, finding ways to deliver features more efficiently, and helping connect their work to Toast’s broader mission.

You are interested in technical work, with enough experience to make sure that engineers are moving in the right direction.

A typical day involves a mix of technical and people management responsibilities. You will be conducting 1:1s with team members, reviewing design documents & PRs, triaging operational & oncall requests, and facilitating discussions across teams.
You will also be responsible for ensuring system health and stability, as well as identifying, prioritizing, and executing technical debts in collaboration with your tech leads.

• →Roadmap Execution : Help execute the operational plan and roadmap of the Enterprise Payments team at Toast.
• →Team Leadership : Coach individual contributors for professional and technical development and mentor both new and experienced engineers in both technology and leadership.
• →Delivery : Track and ensure teams are delivering impact and outcomes in their work.
• →Culture : Serve as a steward of an exceptional culture, encompassing both technical excellence and people‑centric values.
• →Scale : Guide teams to build systems that will scale to the next order of magnitude of growth.
• →Collaboration : Collaborate with stakeholders across the organization—including PMs, SEs, QA, and UX - to help your teams get stuff done and deliver solutions that maximize value.
• →Hiring : Hire and develop new team members, building a diverse team that wins together.

• 7+ years of experience writing, delivering, and operating software in a product based ecosystem.
• Experience mentoring and developing successful teams.
• A strong understanding of fault-tolerant, highly scalable, and secure distributed systems.
• Strong foundations in data structures & algorithms.
• Proficiency in Object Oriented Programming Languages such as Java, Kotlin etc. 
• A strong sense of empathy for customers and a desire to prioritize customer success.
• Proficiency in SDLC best practices and experience ensuring data integrity, quality, and consistency
• Excellent cross-team communication skills on complex technical topics.
• You demonstrate humility, empathy and respectfulness.

• Backend services which follow a microservice architecture written using Kotlin, Java and DropWizard
• Android apps built using Kotlin & Java.
• Event driven messaging & streaming using Apache Pulsar & RabbitMQ.
• Apache Camel for implementing Enterprise Integration Pattern.
• React & ES6 based Frontend SPAs leveraging Tailwind, GraphQL and Storybook.
• DynamoDb & Postgres as core persistence data-storage layers.
• Datadog & Sentry for system and application metric and monitoring. 
• Splunk for log aggregation.
• FireHydrant for alerting.

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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