Logistics Manager - English & German or Dutch

🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions, to be exact. 

• Performance Enforcement: Own the operational and tactical account management of 3PLs and last-mile partners.
• Hold external vendors strictly accountable to established SLAs, processes and costs, in MBRs/QBRs and act as the ultimate escalation point for daily operational friction.
• Own the continuous improvement roadmap with our 3PLs, aligned with internal and external needs, and proactively communicate on status and deliverables.
• Customer Experience: champion the post-purchase and delivery experience by analysing care metrics and leveraging operational adjustments to increase customer retention.
• Cost & Waste Control: Work closely with the Finance team to track, audit, and tightly control end-to-end supply chain operational costs, ensuring adherence to budget parameters without direct P&L ownership.

• Team Accountability: Direct and develop a team of Logistics Specialists, taking full responsibility for their daily output, engagement, performance metrics, and tactical capability alignment. 
• Operational Reporting: Own the accuracy and delivery of weekly/monthly performance reporting to the Head of European Logistics, translating daily operational order fulfilment and carrier data into clear, actionable updates and risk-mitigation plans.

• Roadmap Influence: Partner with global and regional leadership to provide critical operational insights that help shape and influence the strategic roadmap for Logistics.
• Commercial, Planning & Finance Synergy: Collaborate tightly with Commercial, Planning and Finance stakeholders to build a shared understanding and common goal.
• Project Coordination: Own the implementation of new Logistics vendors, new operating models, new tools & processes, where necessary

• Solid experience in e-commerce operations, supply chain, or tactical logistics, ideally within a fast-moving B2C food, grocery or perishable goods environment
• Proven Account Management: demonstrated track record of managing 3PLs and last-mile carriers, with a proven ability to rigorously enforce SLAs, drive external vendor accountability, while maintaining a trusted partnership.
• People Management: experience directly leading, coaching, and managing the daily output of a functional operations or logistics team.
• Stakeholder & Influence Skills: Excellent communication skills to effectively manage external vendors, align internal cross-functional teams, and constructively influence senior leadership regarding operational roadmaps.
• Analytical Execution: strong analytical skills with a knack for deep-diving into operational data, identifying root causes of supply chain friction, and generating immediate tactical solutions.
• Fluent in English. Fluent in either Dutch or German (Cluster North).

• Experience managing multi-market or pan-European operational logistics networks.
• Practical, day-to-day familiarity with ERP, WMS, TMS, and OMS systems and their operational integrations.

• We win together: Food waste is a big beast to fight. We believe in a #oneteam.
• We raise the bar: We always push for more. We work smart, smash barriers and elevate one another.
• We keep it simple: Our ambitions are bold but our solutions are simple.
• We build a legacy: We’re proud of the change we’re driving.
• We care: We always look out for each other. Caring is also about the way we do business. We do the right thing.

• We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go.
• Submit your Resume and Cover letter in English.
• Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging.
• The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager, a case study and a final interview with the Head of European Logistics and the Global Director of Operations and Logistics.

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