Billing Manager

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed

Today, Topsort has 6 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, São Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology.

Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.

At Topsort, we communicate openly and move fast. We say things as they are, challenge each other early, and embrace feedback with curiosity—it’s how we build better, faster. Every experiment has a purpose, and every outcome helps us make the next decision smarter. There’s no single formula for success here; we find what works, improve it, and scale it.

We’re collaborative internally and competitive externally—never the other way around. The pace is quick, sometimes a 100-mph kind of fast, and that’s what keeps it exciting. We act with intent, lift each other up, and turn bold ideas into real results. No endless meetings here—if it can be done today, it gets done today.

• Billing Operations Ownership: Own end-to-end billing processes across multiple entities and regions, ensuring accurate, timely, and consistent invoicing aligned with contractual terms.
• Collections & Cash Flow Management: Lead the collections process, proactively managing outstanding invoices, reducing DSO, and serving as the primary point of contact for all billing and payment-related client inquiries.
• Systems & Process Optimization: Optimize billing systems (e.g., NetSuite, Sequence) and workflows to improve efficiency, reduce errors, and build scalable processes that support company growth.
• Compliance & Local Regulations: Ensure all invoicing complies with local tax regulations and fiscal requirements across jurisdictions, balancing standardization with country-specific requirements.
• Issue Resolution: Identify and resolve billing discrepancies proactively, partnering with Finance, Sales, and Customer Success to address disputes efficiently and maintain client trust.
• Cross-Functional Collaboration: Collaborate closely with Finance, Sales, Customer Success, and Legal teams to ensure accurate billing, contract alignment, and smooth revenue operations.
• Reporting & Insights: Provide clear visibility into billing performance, collections status, and potential risks, enabling stronger financial decision-making and operational planning.

• Experience: 2+ years of experience in billing, revenue operations, or accounting, ideally in multi-entity, multi-country environments.
• Billing Expertise: Strong understanding of end-to-end billing cycles, collections, reconciliation, and revenue operations in complex setups.
• Global Exposure: Experience working across US, LATAM (including Brazil), APAC, or EMEA, with solid knowledge of local tax regulations and invoicing requirements.
• Systems & Tools: Hands-on experience with billing systems such as NetSuite, Sequence, or similar tools, with a focus on optimization and scalability.
• Process Building: Proven ability to build, standardize, and improve billing processes in fast-paced, high-growth environments.
• Stakeholder Management: Strong communication and structured thinking, with the ability to partner effectively with clients, sales teams, and finance leaders.
• Detail & Ownership: Highly detail-oriented, reliable, and accountable — you take full ownership and don’t let things fall through the cracks.
• Language Skills: Full professional proficiency in English, plus Spanish or Portuguese.
• Agility & Mindset: Comfortable operating in ambiguity, with a hands-on, problem-solving attitude and a strong drive to improve systems and processes.
• Collaboration: Team-oriented, curious, and eager to learn, with the ability to thrive in a global, remote-friendly, and fast-evolving environment.

• Experience in B2B SaaS, ad-tech, martech, or data platforms, advertising.
• Familiarity with retail, marketplaces, or media monetization.
• Fluency in additional languages beyond English.

• Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.
• Team first: A low need for individual recognition, always prioritizing collective results over personal credit.
• You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments, turning chaos into structured innovation.
• Adaptability: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels.
• Urgency: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long-term success.
• Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.