Wholesale Operations Specialist - Remote - LATAM Based

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

🚀 We build and scale our own brands.

🦾 We invest in AI and automation like few others in eCom.

📈 We test fast, grow fast, and help you do the same.

🤝 Be part of a dynamic, diverse, and talented global team.

🌍 100% Remote, USD competitive salary, paid time off, and more.

You’ll manage the daily heartbeat of our wholesale operations, overseeing 3PL partners, inbound and outbound flows, and inventory transformations (like ticketing, re-kits, and DTC-to-wholesale conversions).

This role is all about precision, process discipline, and collaboration — making sure every retailer order ships on time, in full, and with zero errors.

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  Oversee daily inbound and outbound coordination with 3PL partners, ensuring smooth, timely, and accurate execution.

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  Track shipments and resolve delivery issues within 24 hours, maintaining flawless communication between warehouses and cross-functional teams.

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  Maintain accurate weekly reporting for receipts, order fulfillment, and performance metrics.

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  Support inventory transformations (ticketing, labeling, re-kitting, DTC conversions) ensuring compliance with retailer specs.

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  Collaborate with Sales Ops, Inventory, and Data teams to keep visibility and reporting aligned across channels.

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  Manage retailer-specific SOPs, test launches, and readiness for new accounts.

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  Drive automation of reporting and data processes in collaboration with BI teams.

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  Build strong relationships with 3PL partners — coaching for continuous improvement and accountability.

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  Ensure 100% operational readiness for new retailer launches, from process mapping to system validation.