Healthcare Data Analyst

The Data Analyst – Care Delivery is an individual contributor responsible for transforming complex operational and healthcare data into actionable insights via reports and self-service dashboards. These insights help clinical leaders manage day-to-day operations, drive improvement and deliver greater health outcomes for our members and clients. Reporting to the Director of Clinical Insights, this role serves as the primary analytical engine supporting care delivery reporting, clinical stratification, engagement channel performance, and population health strategy. You will partner closely with Care Delivery Nursing, Quality and Health Impact leaders to design and deliver sophisticated analyses and self-service reporting that enables data-driven decision-making at every level of the organization. 

• Operational Dashboard Development (60%): Design, build, and maintain a suite of Tableau dashboards/reports that provide real-time visibility into clinical operational efficiency and ops success metrics. Partner with the Director of Clinical Insights and clinical operational leaders to define, build, validate, and evolve the KPIs that matter most to our staff, members, and customers. Respond to strategic analytical questions from clinical leadership regarding staffing models, resource capacity, and engagement channel effectiveness. 
• Clinical Quality & Audit Support (20%):  Build and maintain automation required for Quality Standards in alignment with our Customer Audit requirements. Write advanced SQL queries across complex, multi-source datasets and synthesize findings into clear, concise executive-ready narratives, and build dashboards when appropriate to enable self-service. 
• Health Impact Analytics (20%): Support the refinement and validation of predictive models used for member targeting and clinical program design. Collaborate with technical and clinical stakeholders to assess model effectiveness and recommend methodology improvements. Respond to strategic analytical questions from leadership regarding Performance Guarantee (PG) attainment. 

• Deliver high-quality, self-service Tableau reporting that empowers clinical and operational leaders to monitor performance and act on insights without analytical dependency. 
• Support clinical stratification methodology by analyzing member behavior data, claims history, and engagement patterns to identify and prioritize actionable populations. 
• Partner cross-functionally with Product, Technology, and Clinical leaders to ensure data assets accurately reflect operational realities and support channel optimization goals. 
• Monitor and report on Clinical Performance Guarantees (PGs), proactively surfacing trends, anomalies, and root causes to support remediation planning. 
• Contribute to the documentation of data workflows, metric definitions, and analytical methodologies to support organizational knowledge transfer and audit readiness. 

• People First: We prioritize our Members, clients, and each other in every decision
• Care: Every decision starts with improving health and care for our Members
• Resilience: We push boundaries and take the uncharted path to change an industry
• Results: We take ownership, solve with speed, and deliver for our people and each other
• Humble and Human: We lead with humility, bring fun to tough moments, and go further together

Total Rewards 

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.  

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.  

Our benefits and perks programs include, but are not limited to:  

• Competitive medical, dental, and vision coverage  
• Competitive 401(k) Plan with a generous company match  
• Flexible Time Off/Paid Time Off, 13 paid holidays  
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance 
• Mental Health and Wellness benefits  

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!  

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.