Client Services Representative - Barcelona

TransPerfect is hiring customer-focused individuals to triage user requests as part of the Client Services team. As a Client Services Representative, you will respond to queries, make custom configurations in our web-based applications and troubleshoot issues. This is an entry-level position with a career growth plan within Level 1 support, Training or long term within the cross-functional development teams.

• Experience in customer service

• Superior written and spoken communication skills in English

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Proficient with Windows Operating systems

• Ability to quickly and effectively learn to support TransPerfect Interactive’s web-based applications

• Must be able multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team, take active measures to solve problems and commit to a high level of service.

• Minimum Bachelor’s degree or its equivalent

• Experience supporting web-based applications or other help desk role

• Proficient with Mac OS

• Professional-level language skills in Spanish (not required but preferred)