Student Services Specialist

United States·Little Rockmid

Other

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Quick Summary

Key Responsibilities

Bachelor's degree in arts, business, or a related field plus three (3) years of administrative/clerical experience within an office environment,

Requirements Summary

Bachelor's degree in arts, business, or a related field plus three (3) years of administrative/clerical experience within an office environment,

Technical Tools

Other

10/10/2026

Management - Operations

Regular

University of Arkansas for Medical Sciences

Requirements

~1 min read

Bachelor's degree in arts, business, or a related field plus three (3) years of administrative/clerical experience within an office environment, or
High School diploma/GED plus seven (7) years of administrative/clerical experience within an office environment required.

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The Student Services Specialist should be an experienced financial services professional with expertise in student loan servicing, account collections, financial reconciliation, and regulatory compliance. Skilled in processing loan payments, managing deferments and cancellations, maintaining accurate financial records, and conducting collection efforts for student loans and tuition accounts. Proficient in reconciling financial data, monitoring program compliance requirements, updating policies and procedures, and generating reports to support financial operations. Strong administrative, customer service, and organizational skills with a proven ability to manage multiple responsibilities while maintaining accuracy and attention to detail.

Responsibilities

~1 min read

→Opens, closes, and reconciles the cashiering office daily in the Student Information System (SIS).
→Posts student payments and accurately processes cash receipts to be delivered to the Treasurer's Office.
→Reconciles online credit card payments, which include the enrollment deposits, tuition payments, and application fees daily.
→Monitors the IDT account and posts transactions in a timely manner.
→Answers phone, manages the filing system, sorts, processes, and logs mail, scans paid-in-full documents, and responds to emails. Runs reports for month-end reconciliations.
→Daily reviews the BankMobile and Transact reports to resolve issues with stale-dated checks, refund issues, credit card payments, payment plans, etc.
→Assists with special projects.
→Performs other duties as assigned.