National Consultant to Strengthen Capacity of Social Service Workforce on Case Management Systems (remote with travel)

Contract Duration – 11 months

Working arrangement: Office based with travel

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

The purpose of this consultancy is to provide technical assistance to the social service workforce under the Ministry of Social Solidarity and Inclusion (MSSI) to strengthen their capacity to manage and coordinate high-quality, effective, and climate-informed child protection case management systems.

The consultant will work under the supervision of the Chief of Child Protection and in close coordination with UNICEF and MSSI to strengthen case management systems, improve service quality, and support system integration.

Key Responsibilities:

• Desk Analysis and Key informant interviews

• Capacity Gap assessment

• Capacity Building Implementation

• Pilot Implementation Support

• Climate Sensitive Case Management and Analysis

• Child Protection Network

• Knowledge Management

If you would like to know more about this consultancy, please review the complete Terms of Reference here:  SSW Consultant.pdf

• Education:
  • Bachelor’s in Social Work, Sociology, Psychology, Human Rights, International Development, Law, or related social science field
  • Master’s degree and specialized training in child protection/case management are an asset
• Work Experience:
  • Minimum 5 years of experience in social work, child protection, or related areas
  • Proven experience in social service workforce capacity building
  • Experience in case management systems and programme implementation
• Knowledge/Expertise/Skills:
  • Strong technical knowledge in child protection and case management
  • Experience with data management and analysis
  • Ability to conduct training, mentoring, and supervision
  • Strong coordination and stakeholder engagement skills
  • Ability to work independently and manage multiple priorities
• Language Requirements: Fluency in English
• Desirables:
  • Experience working with government institutions
  • Experience with UNICEF or UN system
  • Knowledge of digital case management systems (e.g., Primero)

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.

Advertised: 05 Jun 2026 Tokyo Standard Time
Applications close: 16 Jun 2026 Tokyo Standard Time

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