Member Services Coordinator - Customer Service (Full-Time, On-Site)
Customer SupportCustomer Service Representative
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Quick Summary
Overview
Location: Bradenton, FL Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m. Job Type: Full-time, W-2,
Technical Tools
Customer SupportCustomer Service Representative
About the Role
~1 min read- Make post-delivery and survey follow-up calls to confirm member satisfaction
- Request online reviews from satisfied members
- Explain Assured Care plan benefits and attorney network access
- Participate in outbound call campaigns
- Answer and route inbound calls to the appropriate department
- Resolve member concerns professionally and document interactions
- Inform members of plan updates and ongoing service options
Requirements
~1 min read- 2+ years of customer service, call center, or member services experience
- Strong verbal communication and phone etiquette
- Ability to manage multiple tasks and stay organized
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to work on-site Monday–Friday
Nice to Have
~1 min read- Experience in a law firm, insurance, or financial services environment
- Familiarity with estate planning concepts (training provided)
What We Offer
~1 min read✓Health, dental, vision, and life insurance (after 90 days)
✓401(k) with company match
✓Paid time off, vacation, and holiday pay
✓Weekly pay
✓Consistent daytime schedule with no weekends
Location & Eligibility
Where is the job
Bradenton, United States
On-site at the office
Listing Details
- Posted
- October 12, 2026
- First seen
- October 12, 2026
- Last seen
- October 13, 2026
Posting Health
- Days active
- 1
- Repost count
- 0
- Trust Level
- 58%
- Scored at
- October 14, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
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