District Manager Retail Execution

The Retail Execution District Manager leads a team of retail associates within an assigned territory, ensuring excellence in merchandising, sales support, and in-store program execution. This role is responsible for driving retail performance through effective leadership, coaching, staffing, scheduling, and operational management.

The District Manager partners with store leadership and client stakeholders to ensure consistent execution of retail standards, achievement of business objectives, and delivery of exceptional customer experiences.

We are one of North America's leading sales and marketing agencies, providing outsourced sales, merchandising, category management, and marketing services for manufacturers, suppliers, and producers of consumer-packaged goods. We support a wide range of retail channels, including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home improvement retailers.

Our mission is to bridge the gap between manufacturers and retailers by bringing the best products to consumers.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

• →Retail execution:
  • →Oversees in-store program execution, merchandising, and audit activities to meet client standards
  • →Ensures product placement, shelf standards, and merchandising compliance
• →People leadership:
  • →Directly manages, coaches, and develops retail associates through field engagement and structured feedback
  • →Supports hiring, scheduling, training, and performance management of frontline teams
• →Results and execution management:
  • →Monitors execution through reporting and store visits; addresses performance gaps through coaching and training
  • →Ensures timely completion of retail projects and coverage expectations
• →Client and store relationships:
  • →Builds relationships with store leadership and client partners to support execution objectives
• →Operational and administrative excellence:
  • →Manages schedules, reporting, and expenses aligned to territory expectations

Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports

• Ensure successful execution of merchandising, audits, resets, promotions, and retail programs.
• Maintain compliance with client standards, planograms, pricing, signage, and product placement expectations.
• Monitor territory performance and address execution gaps through coaching and corrective action.
• Ensure timely completion of projects and achievement of service-level expectations.

• Recruit, hire, onboard, train, and develop retail associates.
• Conduct regular field visits to coach and evaluate team performance.
• Provide clear performance expectations, feedback, and accountability measures.
• Foster engagement, teamwork, and a culture of continuous improvement.

• Build and maintain strong relationships with store management and client partners.
• Resolve execution challenges and ensure alignment with retailer and client objectives.
• Serve as the primary field contact for territory-level operational issues.

• Oversee scheduling, territory coverage, payroll approvals, expense management, and reporting requirements.
• Utilize reporting tools and performance metrics to drive operational efficiency and business results.

• Education Requirements: High school education
• Experience Requirements: 2-4 years experience in relevant field
• Travel requirement: 30% travel expected

Field Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment, which may include working in variable temperatures such as refrigerated areas, freezer sections and deli/bakery areas. The position typically requires the ability to spend 66%+ hours each workday performing the following activities: Engage in considerable physical activity, ability to lift, push and pull up to 50 pounds, stand on feet for long periods of time, use consumer goods products, prepare, and serve food and beverages safely as appropriate for the product demonstration.

• High School Diploma or equivalent required
• 2 to 4 years of experience in retail operations, merchandising, field management, or related experience
• Previous experience leading or supervising retail teams
• Valid driver's license and reliable transportation
• Ability to travel up to 30% within the assigned territory

• Experience managing dispersed field-based teams
• Consumer Packaged Goods (CPG) or retail merchandising experience
• Experience working with retail reporting and execution platforms

• Hire, train, coach, develop, and retain team members.
• Conduct performance evaluations and provide ongoing feedback.
• Manage employee performance and accountability using company processes and tools.

• Provide guidance, direction, and support to cross-functional team members and project resources as needed.

• Knowledge of merchandising standards, planograms, pricing, signage, and product placement.
• Understanding of retail operations across grocery, mass, specialty, and related channels.
• Experience executing retail programs, resets, audits, and promotional activities.

• Ability to motivate, coach, and develop field-based teams.
• Strong performance management and employee development skills.
• Experience with recruiting, onboarding, scheduling, and workforce planning.

• Strong organizational and project management skills.
• Ability to manage multiple priorities across a large territory.
• Detail-oriented with a focus on execution quality and accountability.

• Excellent interpersonal and communication skills.
• Ability to build credibility with associates, retail partners, and clients.
• Strong conflict resolution and problem-solving capabilities.

• Ability to interpret reports, metrics, and performance data.
• Proficiency with Microsoft Office, particularly Excel.
• Experience using workforce management, reporting, and retail execution systems.

• Results-driven with a strong sense of ownership.
• Adaptable and effective in fast-paced environments.
• Demonstrates initiative, accountability, and follow-through.
• Maintains a people-first leadership approach while delivering business results.

Job Will Remain Open Until Filled

• Understanding of in-store retail standards, including planograms, shelving, pricing/signage, and product placement
• Familiarity with retail operations across channels, including grocery, mass, and specialty

• Knowledge of territory-based staffing, scheduling, and store coverage models
• Understanding of how retail programs, including resets, promotions, and demos, are executed in-store

• Working knowledge of retail reporting, including store audits, execution reports, and coverage metrics
• Ability to interpret performance data to identify execution gaps and trends

• Understanding of performance management basics, including coaching, feedback, and evaluations
• Knowledge of hiring, onboarding, and training practices for hourly and field teams

• Ability to coach in real time in store environments
• Effectively delivers feedback to improve performance and accountability
• Builds engagement and accountability across dispersed teams

• Strong ability to organize and execute multiple store-based projects and priorities simultaneously
• Manages schedules, routes, and coverage effectively to meet client expectations
• Maintains high attention to detail in fast-paced environments

• Builds trust and credibility with store managers and local client stakeholders
• Represents the company professionally in field settings
• Resolves day-to-day issues quickly and effectively

• Communicates clearly with associates, peers, and support teams
• Provides timely reporting and updates on execution and performance
• Adapts communication style for frontline versus management audiences

• Uses reporting tools, Excel, and internal systems to track performance and activity
• Applies insights from reports to make immediate adjustments to execution

• Demonstrates a bias for action and follow-through
• Maintains focus on completing tasks accurately and on time

• Adjusts quickly to changing priorities, store conditions, and staffing gaps
• Solves operational issues independently while escalating appropriately

• Effectively manages competing demands across multiple stores and associates
• Prioritizes work to align with client and business needs

• Takes ownership of territory results and team performance
• Holds self and others accountable to expectations

• Motivates and develops associates through consistent presence and engagement
• Demonstrates empathy while driving performance expectations

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.