Supply Chain Manager

Catholic Relief Services (CRS), in partnership with Caritas Cuba, is implementing a multi-sector emergency response to support vulnerable households across Cuba. The project focuses on delivering essential assistance in food security, water, sanitation and hygiene (WASH), and basic shelter and non-food items (NFIs). The program prioritizes households with the greatest needs and is delivered through local Caritas structures to ensure effective, community-based implementation. Activities include food distributions, hygiene support, and targeted shelter improvements in select areas.

The project emphasizes efficient delivery, accountability to participants, and practical monitoring approaches adapted to the local context. Through this effort, CRS and Caritas aim to help households meet immediate needs while strengthening the capacity to deliver timely and well-coordinated assistance.

You will plan, manage, and provide technical and operational oversight of all supply chain activities – including procurement, logistics, transportation, and warehousing - to ensure effective and efficient delivery of humanitarian response programming to the poor and vulnerable in Cuba. Your knowledge and experience will allow you to anticipate and manage supply chain needs and challenges, and introduce improvement solutions, as you apply the principles of stewardship, integrity, transparency, and accountability.

• →Collaborate with direct reports and programming leads to strengthen the pipeline and supply chain management plan. Manage the determination of procurement and logistics service requirements, desired specifications and delivery schedules, and how sourcing strategies are defined, ensuring proper coordination and communication. 
• →Ensure accountability and transparency of all supply chain operations in compliance with CRS and donor regulations, and international and local standards and requirements. 
• →Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity for successful support of high-quality programming.  Provide support and accompaniment as needed to local partner staff, and ensure that direct reports proactively build effective relationships with partner staff in line with CRS partnership principles. 
• →Lead design and implementation of a strategic sourcing and procurement process to identify, assess, select and contract suppliers that will deliver the maximum value for money to the organization. In close coordination with the procurement team, oversee relationships with key suppliers and assess supplier performance. 
• →Manage logistical infrastructure, storage facilities, and transportation resources. Oversee application of systems and procedures for inventory and commodity transportation, warehousing, and distribution, as well as for vehicle management to ensure proper handling and safeguarding of assets. Ensure related safety and security protocols are implemented. 
• →Oversee inventory control and the management of comprehensive goods tracking and record keeping systems throughout the whole supply chain cycle, from time of request until time of delivery. Ensure timely preparation and submission of various reports. 
• →Create and maintain the proper conditions for learning. Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze, and respond quickly to small deficiencies. Provide capacity strengthening guidance, which includes cross-departmental learning. 

• →Personal Accountability – Consistently takes responsibility for one’s own actions. 
• →Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• →Builds and Maintains Trust - Shows consistency between words and actions.
• →Collaborates with Others – Works effectively in intercultural and diverse teams.
• →Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

• Bachelor’s Degree in Supply Chain or other relevant degree required.
• Minimum of 3-5 years work experience in supply chain with progressive responsibilities in any or combination of the following areas: logistics, procurement management, transportation, warehousing.

• Master’s Degree in Supply Chain, other relevant Master’s strongly, or equivalent experience strongly preferred. 
• Professional certification(s) in Supply Chain is a plus. 
• Preferably with experience in relief supply chain management.
• Experience with ERP systems is a plus.
• Supply chain management experience in Cuba or Latin America and the Caribbean is highly desirable.

Knowledge, Skills and Abilities

• Knowledge of and experience with various public donors’ regulations. Understanding of the Federal Acquisitions Regulations (FAR), WHO regulations and Generally Accepted Commodity Accountability Principles (GACAP)
• Knowledge of national and international import/export legislation and common customs regulations. 
• Staff management experience and abilities that are conducive to a learning environment. 
• Proficient in MS Office packages (Excel, Word, PowerPoint, Visio) and information management systems. 
• Excellent planning, coordination, prioritization, and time management skills 
• Excellent analytical skills with ability to make independent judgment and decisions
• Ethical conduct in accordance with recognized professional and organizational codes of ethics 
• Proactive, resourceful, solutions-oriented and results-oriented 
• Ability to work collaboratively 

Required Languages: Fluency in Spanish and English required.  

Travel: Must be willing and able to travel up to 35%. 

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.