Mortgage Loan Specialist

Utah Housing Corporation (UHC), located in West Valley City, Utah, is seeking to hire a full-time Special Loans Analyst I to support the Mortgage Servicing Department. This position is responsible for processing specialized loan servicing activities, maintaining accurate loan information, and assisting borrowers with servicing-related requests and inquiries.

This position plays a key role in customer service, loan maintenance, regulatory compliance, and operational functions while helping UHC fulfill its mission of serving Utah's housing needs through finance and innovation. UHC is guided by core values of integrity, respect, communication, teamwork and collaboration, and growth and development. We are looking for someone who shares these values and takes pride in contributing to a purpose-driven organization.

This non-exempt position pays between $19.00 and $25.00 per hour, depending on education and experience. UHC offers an excellent benefits package, including URS retirement contributions, medical, dental, and vision coverage, retirement savings options including 401K, an onsite fitness center, paid daily exercise time, flexible work arrangements, and a supportive, coaching-oriented culture.

The Special Loans Analyst I is responsible for mortgage servicing activities including loan maintenance, borrower and investor updates, assumptions, modifications, servicing transfers, customer inquiries, and specialized servicing functions.

Qualified candidates should have a high school diploma (or equivalent), at least three years of customer service, mortgage servicing, or call center experience, and strong communication and customer service skills. Bilingual Spanish is highly preferred.