Director - Study Training Strategy

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

 

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

 

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

 

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

 

Join Veeva as we innovate life sciences training.  As the Director, Study Training Strategy, you will be responsible for growing Veeva’s customers base in the clinical training space, specifically around use of its Veeva Study Training application. This role is seeking a leader with a deep understanding of both the global life sciences industry and deep expertise in the online learning space.

 

In this role, you will provide industry thought leadership to help craft customer solutions, facilitate relationships with key partners, and support customer success. Your mission in this role is to shape US market messaging specific to Veeva Study Training, manage customer engagements, and ultimately drive customer adoption and long-term strategy of the solution to make Veeva a leader in the clinical training space.

 

Responsible for growing and sustaining the US market for Veeva Study Training and related solutions including other applications, eLearning courseware and more

Provide thought leadership and direction to field-facing teams including creating and maintaining relationships with clinical executive leadership

Provide business and product guidance to the product team in support of new or enhanced features and functionality in the Veeva Study Training application and related products

Working with cross functional team members to ensure customer success and delivering value

Develop strategy and messaging for customer adoption of Veeva Study Training

Coordinate resources across the customer lifecycle from sales to delivery and beyond

Providing solution-oriented responses to presentations, Requests for Proposals/Information (RFPs/RFIs), pricing, proposals and other sales deliverables

Serve as an evangelist in the clinical training space by presenting at industry conferences, leading webinars, and authoring content for industry publications

Engage with communities of practice, and manage relationships with partners

Support marketing activities such as recording videos, presenting webinars, editing website content, attending conferences and more

Direct experience supporting life sciences training programs, with an emphasis on Study specific and clinical training

10+ years consulting for life sciences companies in training or working with vendors focused on virtual training delivery

5+ years working in the corporate learning management (LMS) and/or Study specific space

Proven ability to innovate across business processes and technology solutions

Ability to hold meaningful conversations with customer stakeholders and relevant leaders regarding eLearning content and its use within multiple functional areas

Ability to travel for customer meetings and presentations up to 25%

Experience with Study-specific LMS solutions

eLearning (courseware) experience

Experience in consulting or project implementation

MBA